Office Receptionist/Digital Sales Planner

Dominant CBS/ABC combo serving the Tri-Cities, Tennessee and Virginia communities.  We are in central proximity to major metropolitan areas, including Knoxville, Charlotte and Richmond. Our amazing work and play community is rich in history and home to the Birthplace of Country Music, Bristol Motor Speedway, and World Class Hiking and Fishing.

We are seeking a SUPERSTAR Office Receptionist/Digital Sales Planner.  This position will work closely with our entire team.
Join our family that is committed to being part of the fabric of our communities for over 70 years that has made us a LEADER in delivering local content to our viewers.
To learn more about our beautiful area click here- Visit Tri-Cities

EEO Statement:   Equal Opportunity Employer Minorities/Women/Veterans/Disabled

The Office Receptionist/Digital Sales Planner is responsible for serving as the first point of contact for WJHL, ABC Tri-Cities and wjhl.com by answering the front desk phone and directing guests. Additionally, this person will be assisting with digital implementation, campaign analysis, and campaign performance reporting to support digital revenue for the company. This person will achieve this by effectively scheduling, deploying, and monitoring campaign delivery for wjhl.com as well as Digital Marketing Services. The ideal candidate will have experience interacting with digital marketing services products including, but not limited to, targeted video, digital audience and reach extensions, email marketing, social media, SEO/SEM, and local sponsorships.  

This role will report to the General Manager and will work closely with the Digital Sales Manager, multi-platform sales executives, sales assistants, and other key business partners throughout the organization.

Responsibilities:

• Answer phones, greet and direct guests, receive packages at the front of the station.
• Manage core and digital audience extension campaigns: implementation, deployment, and pacing
• Work with multiple digital platforms for insertion, analytics, and reporting
• Monitor campaigns to ensure accurate and on-time delivery
• Order entry into Wide Orbit as well as other ancillary systems
• Consistently communicate with sales executives and managers
• Become a digital platform expert in how each platform works and performs
• Other duties as assigned

Requirements and Skills:

• Bachelor’s degree in a related field preferred
• Friendly, self-motivated, enthusiastic, organized self-starter
• Detail oriented person who works both independently and collaborating in a team environment
• Excellent written and verbal communication skills
• Excellent follow-up, strong organizational skills, and attention to detail
• Knowledge of digital marketing, digital advertising or digital media planning experience is preferred
• Up to date on latest trends in digital marketing service industry
• Resourceful, problem solver and a skilled multi-tasker
• Proficiency in Word, Excel, PowerPoint, and ability to become proficient on in-house sales systems
• Experience in social media, Photoshop and Google Ad Manager are a plus

Physical Demands & Work Environment:
The Office Receptionist/Digital Sales Planner must be able to sit, conduct phone conversations, use email, write letters and memos, conduct face-to-face discussions with individuals or groups, make decisions without supervision, make decisions that impact the results of co-workers, work in close proximity to others, and work indoors in environmentally controlled conditions.