Office Operations Associate

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients.

Coaction is seeking a talent individual to join our team as an Office Operations Associate.  This role will play a crucial role in our day-to-day office operations. This individual will provide administrative support across multiple domains, including mail management, conference room set-up, and event coordination.  We are looking for someone who values customer service and is able to operate efficiently in a fast-paced environment.

Responsibilities

• Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location. Role will sit at reception desk in locations where applicable.
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support task, including basic filing, and recordkeeping.
• Assist with facilities operational tasks including supply management and kitchen support as needed.
• Assist with the preparations and set-up of office meetings and events as needed.
• Receives, processes, sorts, and delivers incoming mail daily.
• Book breakfasts and lunches as required for client visits and internal company events.
• Prepare meeting rooms and manage/coordinate calendar meeting rooms for both external and internal meetings.
• Support interview process, including greeting candidates, setting up interview room, and providing additional support as needed.
• Provides administrative support as needed.
• Performs other duties as assigned.

Coaction’s Benefits & Perks:

• Competitive 401K Match: Coaction offers a dollar-for-dollar pre-tax match up to 6% of eligible pay.
• Tuition Reimbursement & Student Loan Repayment Programs: Coaction offers eligible employees up to $15,000 per year in tuition reimbursement for graduate or undergraduate degrees. Eligible employees can receive up to $5,250 per year towards their student loan repayment.
• Paid Time Off: In addition to 11 scheduled company holidays per year, Coaction employees enjoy Discretionary Paid Time Off. Coaction relies on employees to work with their managers to align on time off.
• Medical Benefits: We offer comprehensive medical, dental and vision coverage to all full-time employees, including a cost neutral plan option for employees on our HDHP with an annual company HSA contribution of up to $1,000.
• Hybrid Work Environment: Coaction provides flexibility through a hybrid work environment, where employees work 3 days a week in the office, and 2 days remote.

Qualifications

• Required in office 5 days a week during core business hours
• The ability to learn quickly and adapt to a fast-paced environment
• Excellent verbal & written communication skills
• Excellent interpersonal and customer service skills
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.
• Knowledge of mail handling/scanning/receptionist procedures and protocols.
• High school diploma or equivalent required; Associates degree in office administration or related field preferred.

Equal Opportunity Employer

Coaction is an Equal Employment Opportunity employer. Coaction’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. Coaction also prohibits harassment of applicants or employees based on any of these protected categories.

If your application is selected, you will receive an email directly from the Coaction Recruiting Team at [email protected] asking you to contact a member of the Coaction Recruiting Team. Any other method of contact may be fraudulent.