Office Operations Associate - NYC

Posted 7 Hours Ago
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New York, NY, USA
Hybrid
51K-75K Annually
Entry level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
We are building the monitoring and security platform for developers, IT ops teams and business users in the cloud age.
The Role
Serve as the primary on-site contact for office needs: welcome visitors, manage service tickets, conduct daily walkthroughs, coordinate vendors and supplies, support events and office moves, and rotate through project coordinator assignments in events, food program, space planning, and facilities.
Summary Generated by Built In

At Datadog, our Office Operations team runs the day-to-day operations to keep our employees safe, happy, and productive. This dynamic team works closely with leadership and staff to ensure that Datadog scales smoothly and continues to be a fantastic place to work. Every day brings new challenges and opportunities for collaboration and growth.

What You’ll Do:

  • Act as the face of Datadog by welcoming visitors and supporting employees in the office.
  • Act as the primary point of contact for all in-office needs, creating a friendly, helpful, and professional environment
  • Own and lead daily floor walkthroughs, identifying and resolving operational issues proactively to maintain a high standard of cleanliness, safety, and functionality
  • Cultivate and maintain positive working relationships with building management & vendor partners
  • Partner with the Security team to ensure the implementation of all safety protocols  
  • Serve as a main point of contact for incoming service tickets, ensuring timely updates, proper prioritization, and follow-through
  • Work with vendor partners to keep the office stocked with food, snacks, and pantry supplies, ensuring everything meets our Datadog standard for quality and consistency
  • Maintain inventory of office supplies and ensure timely restocking to support daily operations
  • Arrange fun and engaging events for employees - both on a monthly cadence and an ad hoc basis
  • Work closely with teammates to maintain smooth office operations and ensure consistency across all workplace processes
  • Where required, work alongside various Operations teams to assist with office moves, build-outs and openings
  • Engage in a 9-month rotation with teammates to gain hands-on experience as project coordinators across key areas including event planning, food program management, space planning, and facilities operations

Who You Are:

  • A true people person, with an empathetic and friendly demeanor
  • A quick learner who loves tackling challenges and streamlining processes
  • Exceptional time management skills with the ability to multitask effectively
  • A self-starter who takes initiative and drives projects forward
  • Calm and even-tempered, able to maintain composure under pressure
  • Patient and persistent, with a passion for seeing tasks through to completion
  • Highly organized with keen attention to detail and pride in maintaining a welcoming office environment
  • Able to bring structure to chaos
  • Clear and concise communicator, both verbally and in writing
  • Possess good spreadsheet skills
  • Creative thinker who brings fresh ideas that enhance our culture at Datadog
  • Ability to partake in scheduled after-hours events on a monthly basis

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.


Benefits & Growth: 

  • Generous and competitive benefits package
  • New hire stock equity (RSUs) and employee stock purchase plan
  • Continuous career development and pathing opportunities
  • Employee-focused best in class onboarding
  • Internal mentor and cross-departmental buddy program
  • Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Onsite

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:
$51,000$75,000 USD

About Datadog: 

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Skills Required

  • Excellent interpersonal and customer service skills
  • Strong time management and ability to multitask
  • Self-starter who takes initiative and drives projects
  • Calm under pressure and even-tempered
  • Patient, persistent, and follows tasks through to completion
  • Highly organized with strong attention to detail
  • Clear and concise verbal and written communication
  • Good spreadsheet skills (Excel or Google Sheets)
  • Ability to partake in scheduled after-hours events monthly
  • Ability to collaborate with vendors, building management, and internal teams

What the Team is Saying

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Datadog Compensation & Benefits Highlights

  • Healthcare Strength Coverage spans medical, dental, and vision with a dedicated mental‑health program offering free appointments for employees and dependents, and many locations include fitness reimbursements. Gender‑affirming care support is provided in eligible locations.
  • Parental & Family Support Fully paid, gender‑neutral parental leave is complemented by family‑forming benefits such as adoption, fertility, preservation, and surrogacy support, plus childcare assistance where available. Pet‑related benefits, including adoption assistance and insurance, are offered in some regions.
  • Equity Value & Accessibility Equity participation is emphasized through a discounted employee stock purchase plan and RSUs for eligible roles. These programs can enhance total compensation alongside core salary.

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The Company
HQ: New York, NY
6,500 Employees
Year Founded: 2010

What We Do

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.

Why Work With Us

At Datadog, we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems, innovate pragmatically, and grow together. We promote from within, provide mentorship and opportunities for career development, and support our colleagues in the process. Best of all? We truly love what we do.

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Datadog Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.

Typical time on-site: 3 days a week
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