We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
As an Office Manager, reporting to the HR and Facilities Lead, you will be responsible for the efficient functioning of our Kinshasa office through various administrative, logistic, and office management tasks.
In this role, you'll:
- Manage all staff record maintenance.
- Coordinate and oversee administrative duties and logistics in the office, ensuring good working and living conditions and smooth office operations on a day-to-day basis.
- Oversee and support domestic and international travel, including flight, hotel, and car rental reservations.
- Deal with confidentiality with correspondence, complaints, and queries.
- Support the people operations team in sourcing and maintaining quality facilities for Wave.
- Monitor and manage the canteen and the vendors.
- Maintain a clean, tidy, and well-organized work environment in Support by planning deep cleaning and regular meetings with cleaners.
- Establish and maintain relationships with local service and resource providers.
- Follow up on bill payment for Niger facility utilities, including but not limited to office (electricity, water, canteen).
- Manage the vehicle fleet.
- Organize and execute company events in Congo (DRC).
- Coordinate office room bookings for meetings and training.
- Location: You'll work from our office in Kinshasa.
- Work authorization in Congo (DRC) is required.
- This is a fixed-term position (6-months CDD).
- Our salaries are competitive and calculated using a transparent formula.
- We offer generous health insurance for yourself and your dependents.
- We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.
- Airtime reimbursement.
- Free food and a beautiful office space.
- Bachelor's degree or professional training in business administration, human resources, or a related field.
- Fluent in French and a very good command of written and spoken English.
- Computer proficiency.
- 5 years experience in an administrative / office management / HR role.
- Strong organizational and time management skills and ability to prioritize.
- Have strong organizational skills.
- Can work in a team to achieve ambitious goals.
- Demonstrate ability to communicate clearly across all levels of an organization,
- Are comfortable defaulting to over-communication and overreaching when it comes to coordination.
- Adjust quickly to changing priorities and conditions and cope effectively with complexity and change.
- Are analytical in your approach to problems.
- Have good spreadsheet skills.
- Are excessively detail-oriented and seek to achieve excellence in everything you do.
- Make yourself available to support others.
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator's top companies by revenue.
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- Bachelor's degree or professional training in business administration, human resources, or related field.
- Fluent in French and a very good command of written and spoken English.
- 5 years experience in an administrative / office management / HR role.
- Strong organizational and time management skills and ability to prioritize.
Wave Mobile Money Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wave Mobile Money and has not been reviewed or approved by Wave Mobile Money.
-
Parental & Family Support — Extended fully paid parental leave and subsidized fertility assistance are emphasized, alongside health coverage that includes dependents. These offerings signal a strong commitment to supporting families across locations, even as exact provisions can vary by country.
-
Leave & Time Off Breadth — Flexible vacation is standard, with most people taking substantial time off in addition to public holidays. Some roles cite even higher ranges, indicating a generous approach to rest and recovery.
-
Fair & Transparent Compensation — Salaries are set using a transparent formula tied to skill and experience rather than negotiation. Clear ranges and equity/bonus components indicate market-aligned offers for many roles.
Wave Mobile Money Insights
What We Do
We're making Africa the first cashless continent. In 2017, nearly 60% of adults in sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In November 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. In 2019, we expanded to Cote D'Ivoire. Now, we have millions of users and are growing fast. Our goal is to drive financial inclusion and make Africa the first cashless continent
