Search the 18 jobs at Wave Mobile Money

The Key Account Sales Lead will drive sales of Wave's payment and business products to key corporate clients in Senegal, managing the sales pipeline from prospect to contract signature. Responsibilities include building commercial relationships, making presentations, closing high-revenue contracts, aiding in sales strategy development, and communicating sales status to stakeholders.

As a Support Group Lead, you will manage a team of customer support representatives, ensuring they deliver excellent service. You'll set team goals, monitor performance, implement processes to enhance customer satisfaction, and prepare detailed reports. Regular evaluations and 1-on-1s will be conducted to support team development and address issues promptly.

The Office Management Lead will oversee daily operations in the office, manage administrative tasks, mentor staff, ensure compliance with health and safety policies, handle office budgets, coordinate travel, purchase supplies, and draft management reports.

The Digital Marketing Manager will create and implement digital marketing strategies to enhance user acquisition, engagement, and retention. This role includes managing digital marketing channels, optimizing campaigns, and working collaboratively across teams to meet business goals. The manager will also track performance metrics and mentor a high-performing team.

The HR Lead will develop and implement HR strategies, ensure compliance with labor laws, provide professional advice, improve employee programs, manage HR budgets, and foster a culture of diversity and inclusion. They will also lead a team and support senior management in achieving organizational goals.

As a Risk Lead at Wave, you'll define and monitor risk management systems, conduct risk assessments, implement policies, and provide risk management insights to ensure a secure operational environment. Your role supports the company's growth while safeguarding against fraud and enhancing user trust.

As a Marketing Manager at Wave, you will drive the implementation of marketing campaigns aimed at user growth and engagement, develop strategies for various marketing activities, manage relationships with agencies, and analyze campaign performance to optimize activities.

As a Payment Sales Representative, you will be responsible for prospecting and acquiring new corporate clients, creating revenue-generating products, and supporting the payment strategy in Senegal. Your role includes building partnerships, providing feedback from daily operations, and helping to expand the merchant customer base.

The Senior Buyer is responsible for researching and selecting products, managing supplier relations, and ensuring procurement meets departmental needs in compliance with procedures. They will evaluate vendors, maintain supplier bases, oversee timely orders, and participate in logistics for imports.

As an Engineering Manager at Wave, you'll lead the infrastructure team to maintain a reliable backend system as the company scales. Responsibilities include mentoring engineers, collaborating on reliability improvements, and designing operational processes. You'll prioritize team efforts and play a critical role in ensuring uninterrupted access to financial services for users.

As a Database Reliability Engineer at Wave, you will ensure the reliability and performance of databases supporting millions of daily transactions. Responsibilities include improving Kubernetes-based database workloads, enhancing database observability, optimizing performance, and collaborating with product teams to ensure reliable services. You'll also handle on-call incident responses and promote security and compliance.

As a Junior Software Engineer, you will build and improve payment solutions for Wave, working within a Product team to develop integrations and analyze data. You will work on a full-stack codebase involving web and mobile technologies and have ownership over problem-solving and implementation of features.

As a Product Manager at Wave, you will own product features, gather user feedback, understand user problems, prioritize product growth, and manage a product team to rapidly improve user experiences. Your role will involve travel to engage with users across various African countries.

As a Customer Support Representative, you will respond to user inquiries, manage communication through a call center, conduct satisfaction surveys, report bugs to engineers, and coordinate with other departments to assist customers.

As a Telephony Engineer at Wave, you will design, implement, and maintain a robust communications infrastructure responsible for voice calls, SMS, and USSD sessions. Your role includes optimizing performance, automating deployments, ensuring security, and collaborating with product teams to enhance service reliability.

The Product Relations Manager will act as a liaison between product teams and clients, supporting strategic objectives, managing partner relationships, and driving product direction. This role involves gathering partner feedback, developing new business models, and leading cross-functional discussions within the company. Location is in Senegal with travel to field locations, work authorization in Senegal is required. This is a permanent position with competitive salaries, performance bonuses, health insurance, parental leave, and other benefits provided by the company.

As a Data Scientist on the Growth team at Wave, you will design, run, and analyze experiments to enhance product features and customer experiences. The role involves working closely with operations and product teams to generate insights from data, applying statistical modeling and machine learning, and communicating findings to stakeholders.

As a Site Reliability Engineer at Wave, you will enhance system reliability and performance to support growth, automate operations, optimize services, and improve incident response while ensuring security and compliance.