Jobs at Wave Mobile Money

As a Business Development Manager, you'll build strategic partnerships, cultivate relationships, and drive growth for Wave's services in Cote d'Ivoire, enhancing financial inclusion in the region.

Lead and maintain the finance and accounting function in DRC: ensure compliance with local financial, legal and regulatory requirements, manage external audits and tax audits, maintain accounting controls and policies, recruit and develop finance staff, and advise on accounting and tax implications of product initiatives.

Manage office IT infrastructure, ensure reliable internet and telephony (SMPP/SIP), provide day-to-day user support, troubleshoot networks and servers, assist onboarding/offboarding, run basic SQL queries, liaise with telco partners, and document/improve IT processes.

Lead and manage a team of customer support representatives in Bamako, ensuring prompt resolution and excellent service. Set targets, implement processes and policies, monitor performance, escalate issues, produce reports, conduct 1:1s and assessments, and drive quality improvements through call reviews.

As Head of Marketing, you will lead the marketing team, drive growth through multi-channel strategies, optimize customer acquisition costs, and manage Wave's brand communications.

The Support Group Lead will manage a team of customer support representatives, set goals, monitor performance, implement processes, and ensure excellent customer service.

As an Applied AI Engineer, you will design and implement ML systems for customer interactions, focusing on performance and scalability.

The Payroll & Benefits Assistant will manage benefits administration and payroll support, ensuring accuracy and compliance while enhancing employee experience.

The Operations Training Lead will plan and supervise all training activities, conduct assessments, manage training materials, deliver training sessions, and evaluate program effectiveness, ensuring high-quality support for the Agent Network.

In this role, the Accountant will support daily accounting tasks, prepare tax reports, reconcile accounts, and maintain financial confidentiality in a rapidly growing financial services company in Senegal.

The Business Development Manager will build partnerships, produce business performance reports, facilitate communication, and ensure compliance for Wave's operations in Cameroon. This role requires a strong network in banking and telecommunications and extensive experience in business development.

Provide administrative support to the Senior Buyer and Procurement Officer: prepare and issue purchase orders, ensure completeness of procurement documentation, track requests, orders and deliveries, maintain contract repository, liaise with vendors and Finance for invoice matching and payments, keep procurement trackers and dashboards current, and coordinate with departments. Manage procurement operations for Cote d'Ivoire and ensure strict compliance with procurement policies.

Provide practical legal advice across Burkina Faso and Niger: draft, review, and negotiate contracts; manage contracting processes; support litigation, corporate governance, employment issues, company secretarial duties, regulatory and data privacy compliance; manage external counsel; and partner with risk, compliance, and operational teams to identify and mitigate legal risks.

The Payroll Administrative Assistant supports payroll processes for Cote d'Ivoire, ensures employee data accuracy, and collaborates with HR and Finance teams.

As a People Partner - Support, you will manage HR strategies, improve organizational effectiveness, and enhance employee engagement while collaborating with various teams.

As a Payments Projects Lead, you will manage complex projects to scale payments for new products and partners, collaborating with internal teams and external partners, while solving problems proactively.

As Head of Brand Design and Creative, you will define and lead Wave's brand strategy, build a high-performing creative team, and ensure brand consistency across markets while partnering with various departments.

As an AML Transaction Monitoring Analyst, you will investigate suspicious activities, enhance monitoring alerts, and contribute to compliance reporting while supporting financial security initiatives.

As an Office Manager, you will manage staff records, coordinate logistics, oversee travel arrangements, maintain office organization, manage vendors, and organize company events in Kinshasa, ensuring smooth office operations.

The Legal Counsel will provide legal advice, manage contracts, oversee compliance and operations, and handle litigation and regulatory matters, ensuring the company adheres to laws and mitigates risks.