PayZen is on a mission to bring financial health to healthcare. Our products improve both access and affordability for patients and cash flow & administrative complexity for medical providers. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups and are backed by leading venture capital investors.
The Office Manager is responsible for managing the reception area and ensuring smooth office operations. This role is part of the People team, reporting to Director, Global People Operations and combines administrative, organizational, and interpersonal skills to maintain an efficient, welcoming, and professional office environment. We are seeking someone who is resourceful, optimistic, energetic, and thrives in a dynamic environment. The ideal candidate will take pride in creating a positive, welcoming experience for employees and guests while ensuring the office operates seamlessly.
This is a Part Time (30 hours/week) Contract opportunity.
What you will do
Greet and assist visitors, clients, and employees with professionalism and warmth
Oversee day-to-day office operations to ensure efficiency and organization
Be an advocate for company culture and employee engagement
Manage our kitchen snack and onsite lunch programs, coordinating with vendors and taking pride in delighting employees
Manage office supplies, inventory, and procurement to meet staff needs
Lead the planning and execution of quarterly company happy hours and employee events, bringing engagement and delight to the employee experience
Manage incoming and outgoing mail, packages, and deliveries
Maintain the office front desk and common areas, ensuring they are clean, organized, and welcoming
Coordinate with vendors for office maintenance, repairs, and services
Develop office policies and procedures to optimize workflow
Ensure the office environment is well-maintained, functional, and safe for employees
Assist with onboarding new employees, including workspace setup and access coordination
Assist in planning company events, meetings, and activities, coordination of catering and logistics for team gatherings or client meetings
What you will bring
Proven experience in or enthusiasm for a receptionist, administrative, or office management role
Strong organizational and multitasking skills
Excellent communication and interpersonal skills with the ability to interact professionally across all levels of the organization
Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace)
Ability to manage vendors, negotiate contracts, and oversee office budgets
Strong problem-solving skills and attention to detail
Friendly, approachable, and professional demeanor
Proactive and resourceful in addressing office needs
Ability to maintain confidentiality and handle sensitive information
Strong time management and prioritization skills in a fast-paced environment
Why PayZen
An opportunity to positively affect the lives of thousands of patients
Contribute to the development of a product that revolutionizes medical payments in ways never seen before
A chance to join a high-growth company at an early stage
Become a key member of a collaborative, high performing team, shaping its growth and success
Top Skills
What We Do
PayZen's embedded, AI-powered patient financing solutions drive a significant revenue lift for healthcare providers while improving patient affordability and satisfaction.
Our platform automatically engages patients who need flexible payment options and offers them interest-free payment plans for up to 60 months tailored to their unique ability to pay. At the same time, we can pre-fund providers without recourse, eliminating bad debt and bringing A/R days to zero. Providers get a much higher patient payment rate and accelerated cash. Patients get affordable access to care and an intuitive payment experience.
While we got our start in patient financing, PayZen's vision is broader than breaking large balances into monthly payments. We are building an integrated, data-driven platform that automates manual processes to holistically address the affordability needs of patients, resulting in an overall increase in revenue for providers.
We have an amazing team, a big market and top tier investors. More importantly, our mission is our motivator: we are hyper-focused on making a dent in America's healthcare affordability crisis, improving the lives of patients and providers alike.
Why Work With Us
At PayZen, we are building an efficient and effective team of “A-players” with a big goal: transform access to healthcare. That requires intentionality around how we show up to work everyday. We’ve defined a set of values and a playbook called, The PayZen Way to keep us aligned, focused, and moving forward together.
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