The Role
As an Office Manager, you will ensure smooth office operations, support HR and recruitment processes, and organize team events, enhancing employee experience in Madrid.
Summary Generated by Built In
📍 Madrid | Full-time | Bilingual (🇬🇧 & 🇪🇸)
E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue, we’re on a mission to change that.
We help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience.
Since 2018, we’ve built a tech-driven logistics platform powering 500+ brands — from fast-growing DTC players to global names like MUJI, Aigle, and Cabaïa. With 110+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas, and a network of 7 warehouses across Europe, we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, and greener.
Backed by $20+M in funding and trusted by the next generation of e-commerce leaders, we’re scaling rapidly — from 10 million orders in 2024 toward ambitious enterprise expansion. The journey ahead is bold, and we’re looking for the right partner to help us lead the way.
About the role
We are looking for an Office Manager to support our fast-growing team in Madrid, now counting around 20 people.
You will be part of the People & Office Team in Paris, with a strong day-to-day collaboration with the Country Manager Spain. Our mission: ensure smooth office operations, deliver an outstanding employee experience, coordinate local events, and provide operational HR and recruitment support. This role is perfect for someone proactive, people-oriented, organised, and creative.
What you’ll do
- 1. Coworking & Office Liaison
- Act as the main point of contact with the coworking space.
- Manage daily requests, issues, and follow-ups.
- Handle meeting room bookings and ensure a comfortable, well-equipped workspace.
- Support the team's operational needs with a practical, solutions-driven mindset.
- 2. HR & Administrative Support
- Prepare onboarding logistics: equipment, welcome documents, first-day orientation.
- Help with payroll (knowledge of Payfit and Alan is a plus)
- Handle local HR administrative tasks (contracts, certificates, coordination with the asesorĂa).
- Track employees’ absences and time-off in coordination with the HR team in Paris.
- Be the go-to person for day-to-day HR-related questions locally.
- 3. Team Events & Office Life
- Organise team lunches, afterworks, celebrations, internal events, and offsites.
- Suggest creative ideas to strengthen team spirit and Bigblue’s culture in Spain.
- Contribute to aligning the office culture between Spain and France.
- 4. Recruitment Operations Support
- Welcome candidates on-site and ensure they have a smooth experience.
- Schedule interviews and coordinate with hiring managers and the Talent Team.
- Manage the administrative and logistical side of the recruitment process.
- Keep candidates informed and ensure a welcoming, professional environment.
- 5. Process Harmonisation Spain France
- Help align HR, Office, and administrative processes across both countries.
- Share local insights and support continuous improvement of internal workflows.
- Ensure consistency in employee experience across locations.
- 6. General Administration
- Handle incoming/outgoing mail, deliveries, supplies, and office procurement.
- Track invoices and office-related expenses.
- Support logistics for travel, visitors, and offsite meetings.
Who you are
- Experience & skills
- 1–3 years of experience in Office Management, HR support, or Administration, ideally in Spain and within a startup or fast-paced environment.
- Good understanding of Spanish HR basics: employment documents, contracts, time-off rules, coordination with asesorĂa.
- Strong organisational skills, attention to detail, and sense of ownership.
- Warm interpersonal skills and a service-oriented mindset.
- Creativity and initiative in day-to-day operations and team engagement.
- Languages
- Spanish: Native or excellent level.
- English: Professional level (daily communication with Paris).
- French: A strong plus, especially to collaborate with the People & Office Manager.
- Soft skills
- Highly reliable, discreet, and trustworthy.
- Positive energy, strong communication, and people-first approach.
- Proactive, solution-oriented, comfortable juggling multiple tasks.
Ready to play a key role at the heart of Bigblue’s growth story?
👉 Apply now and help us build the future of e-commerce logistics.
Regardless of sex, gender identity, sexual orientation, race, color, religion, origin, disability, age… At Bigblue, we create equal opportunities for all and make our culture as inclusive as possible. Because we believe that challenging assumptions and embracing diversity in experiences and backgrounds is what makes us stronger.
Because what we value first and foremost are curiosity and growth-driven minds. So, regardless of who you are and how many “boxes” you tick on the job description,n if you have the energy and passion to help shape Bigblue’s entrepreneurial adventure, APPLY.
Top Skills
Warehouse Management System
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The Company
What We Do
Bigblue is the fulfillment solution for customer-centric brands.
Hundreds of brands leverage our warehouse network to scale operations effortlessly and build a delivery experience that boosts sales
In a world where Amazon is increasingly dominating e-commerce, together with companies like Stripe and Shopify, we’re on a mission to help independent brands fight back
