Jobs at Bigblue

As Head of Professional Services, you'll design and launch consulting services to help brands optimize logistics and operations, while ensuring profitable growth and customer satisfaction.

Bigblue is looking for motivated candidates to join their team, empowering brands in logistics and customer delivery within e-commerce.

As Head of Engineering, manage teams, drive software delivery, and cultivate a strong product engineering culture while ensuring high standards and efficiency.

As a Senior Software Engineer at Bigblue, you will design scalable systems, improve engineering standards, and lead software development efforts while ensuring high-quality production code.

Manage and grow strategic European D2C merchant accounts by building long-term partnerships, delivering operational and product-led improvements, analyzing data to define growth and improvement plans, and executing upsell/cross-sell strategies to improve customer experience and retention.

The Founding Account Executive will lead market development in Germany, handle sales cycles, build client relationships, and mentor sales teams to drive revenue growth.

As a Product Specialist, you'll assist merchants by resolving operational issues, gathering user feedback, and ensuring smooth product launches, while collaborating with teams to enhance the customer experience.

As a Technical Product Manager, you will troubleshoot issues, capture user feedback, support product launches, analyze product usage, and collaborate across teams to enhance the product experience.

Serve as the merchant-facing technical bridge: investigate and resolve merchant issues, capture and prioritize user feedback, troubleshoot with engineers, support product launches with documentation and training, analyze product usage for growth opportunities, and collaborate with internal teams to ensure smooth merchant operations.

As a Graduate Product Engineer, you will troubleshoot merchant issues, prioritize feedback, support product launches, analyze product data, and collaborate with teams to enhance user experience.

The Marketing Manager will own content strategy, manage social media, lead demand generation, and optimize campaigns to drive growth for Bigblue.

Owns new merchant onboarding end-to-end to drive early retention and satisfaction. Coaches merchants on operations and Bigblue product, ensures first shipments run smoothly, educates to unlock value, tracks onboarding metrics, and champions process improvements internally.

The Sales Development Representative will identify decision-makers in target companies, engage prospects, and execute outbound lead generation campaigns to support Account Executives and meet revenue goals.

The Business Intelligence Engineer Intern will develop data pipelines, reporting infrastructure, and improve data quality for real-time operational insights in logistics.

The Sales Development Representative will prospect and engage leads in the German market, providing market insights and managing outbound campaigns to drive sales for Bigblue's logistics platform.

As a Junior Account Manager, you will build relationships with key accounts, support merchants in their operations, identify growth opportunities, and ensure customer excellence through feedback analysis. You'll collaborate with stakeholders to drive improvements and contribute to strategic developments.

Design, implement, and maintain optimization algorithms for the WMS; identify opportunities, align with stakeholders on feasibility, run experiments, measure performance, and iterate to improve warehouse operations.

The Operations Manager will build and manage systems and processes for the merchant team to enhance efficiency, knowledge flow, and customer experience as the company scales. Responsibilities include operational excellence, knowledge management, product readiness, and team learning strategy.

Lead end-to-end B2B operations across the EU, owning service quality, SLAs, and KPIs. Manage and develop the B2B operations team, coordinate cross-functional and cross-country execution, resolve escalations, and drive process and system improvements with Product and Tech to scale B2B fulfillment.

The International Marketing Manager will lead content strategy, manage social media efforts, support sales resources, and enhance employer branding to drive growth for Bigblue.