Jobs at Bigblue

Lead Bigblue’s network capacity planning and S&OP program, improve warehouse SLA performance toward 95%, and manage major cross-functional initiatives including training standardization and merchant turnarounds. The role drives operational excellence across warehouse operations, Product and Tech, Acquisition, Merchant, and Finance teams through influence, with visibility to the CEO and business development leadership.

Bigblue is looking for motivated candidates to join their team, empowering brands in logistics and customer delivery within e-commerce.

Manage and grow strategic merchant accounts by building long-term partnerships, advising on logistics performance, analyzing data, driving customer improvements, and identifying cross-selling and upselling opportunities. The role involves coordinating multiple stakeholders, supporting day-to-day service use, translating customer insights into operational and product improvements, and contributing to merchants’ strategic growth. French fluency, English proficiency, strong Excel skills, and five or more years of customer-facing experience are required.

Owns commercial legal support across merchant contracts, 3PL and fulfillment agreements, supplier relationships, and disputes. Reviews, drafts, and negotiates contracts; maintains templates, playbooks, FAQs, and approval standards; advises Sales, Partnerships, Finance, RevOps, Customer Success, and Operations; leads complex negotiations; coordinates external counsel; and improves scalable contract review processes while balancing legal protection with business growth.

As an Account Manager, you will manage key accounts for growth, build partnerships, optimize customer experiences, and analyze data for actionable insights.

Lead and scale Bigblue’s Revenue Operations function across multiple European markets. Manage the RevOps team, define strategy and processes, optimize HubSpot and sales tooling, improve pipeline management and forecasting, build performance dashboards, oversee pricing and contract operations, and drive sales enablement, documentation, adoption, and continuous improvement.

Lead Bigblue’s Spanish sales team, set and achieve growth targets, coach Account Executives, manage complex strategic deals, and develop the Spain sales strategy. Responsibilities include market segmentation, pricing, partnerships, deal allocation, performance reporting, forecasting, and executive communication. The role also supports international sales teams across the UK, Italy, and Germany and requires fluent Spanish and English.

Design intuitive user experiences for a logistics and fulfillment platform across the full product lifecycle. Responsibilities include customer discovery, prioritization, interaction design, high-fidelity prototyping, user testing, in-app content, design systems, and defining the user experience vision. Collaborate closely with product managers, engineers, data teams, and customers while balancing business needs, technical constraints, and market demands. Own projects autonomously and contribute to Bigblue’s brand.

Manage qualified and self-sourced leads through the full sales cycle, from discovery and product demonstrations to negotiation and closing. Engage C-level decision-makers at fashion and cosmetics brands, understand customer needs, communicate Bigblue’s value, build proposals, exceed sales targets, and improve sales processes, commercial approaches, and KPI monitoring. The role requires fluent Spanish and professional English, autonomy, a hunter mindset, and a data-driven approach.

The Sales Development Representative will identify decision-makers in target companies, engage prospects, and execute outbound lead generation campaigns to support Account Executives and meet revenue goals.

The International Marketing Manager will lead content strategy, manage social media efforts, support sales resources, and enhance employer branding to drive growth for Bigblue.

Lead and develop the on-site Warehouse Success team to ensure SLAs, resolve escalations, maintain billing accuracy, support account growth, validate operational feasibility, drive process improvements and analytics, and align operations with account management to deliver high customer satisfaction across a portfolio of merchant accounts.

As a Solutions Engineer intern, you will assist in technical integration projects, support customer integrations, and document technical solutions while collaborating with experienced engineers and product managers.

As Head of Professional Services, you'll design and launch consulting services to help brands optimize logistics and operations, while ensuring profitable growth and customer satisfaction.

As Head of Engineering, manage teams, drive software delivery, and cultivate a strong product engineering culture while ensuring high standards and efficiency.

As a Senior Software Engineer at Bigblue, you will design scalable systems, improve engineering standards, and lead software development efforts while ensuring high-quality production code.

Manage and grow strategic European D2C merchant accounts by building long-term partnerships, delivering operational and product-led improvements, analyzing data to define growth and improvement plans, and executing upsell/cross-sell strategies to improve customer experience and retention.