The Role
Office Manager
Luxury Bath Designs of Orange County – Orange County, CA
Job Type: Part-Time to Full-Time
Salary: Commensurate with experience and skillsCompany Overview
Luxury Bath Designs of Orange County is a rapidly growing local leader in the home remodeling industry, specializing in high-quality bath design and renovation solutions. Our mission is simple: deliver premium products and exceptional service to homeowners in Orange County while enriching the lives of those we serve. We’re growing and looking for a highly organized, resourceful, and detail-oriented Office Manager to support our team and help drive continued growth.Position Summary
This role is central to the successful operation of our business. The Office Manager ensures the office runs efficiently, manages day-to-day administrative and operational activities, supports HR functions, and provides exceptional customer service. This individual will serve as a key point of contact for staff, subcontractors, vendors, and customers, while also supporting the sales and marketing departments.
The ideal candidate has strong skills in office management, accounting, HR, and customer service, and thrives in a fast-paced, entrepreneurial environment.Key Responsibilities
Office Management & Administration
Required:
Luxury Bath Designs of Orange County is more than just a remodeling company—we’re a dedicated team that values excellence, integrity, and care for our customers. We offer:
Luxury Bath Designs of Orange County – Orange County, CA
Job Type: Part-Time to Full-Time
Salary: Commensurate with experience and skillsCompany Overview
Luxury Bath Designs of Orange County is a rapidly growing local leader in the home remodeling industry, specializing in high-quality bath design and renovation solutions. Our mission is simple: deliver premium products and exceptional service to homeowners in Orange County while enriching the lives of those we serve. We’re growing and looking for a highly organized, resourceful, and detail-oriented Office Manager to support our team and help drive continued growth.Position Summary
This role is central to the successful operation of our business. The Office Manager ensures the office runs efficiently, manages day-to-day administrative and operational activities, supports HR functions, and provides exceptional customer service. This individual will serve as a key point of contact for staff, subcontractors, vendors, and customers, while also supporting the sales and marketing departments.
The ideal candidate has strong skills in office management, accounting, HR, and customer service, and thrives in a fast-paced, entrepreneurial environment.Key Responsibilities
Office Management & Administration
- Maintain overall office organization, systems, and efficiency.
- Manage day-to-day administrative operations, including calendar management, correspondence, mail processing, and supplies.
- Oversee subcontractor compliance (insurance, licenses, contracts, etc.).
- Take and transcribe meeting minutes from internal meetings.
- Prepare and submit reports, spreadsheets, and documentation for leadership.
- Answer all incoming customer calls in a professional, courteous manner.
- Schedule in-home consultations and service appointments for the sales and install teams.
- Follow up on post-installation customer satisfaction and open issues.
- Act as a liaison between customers, the sales team, and installers.
- Handle onboarding for new hires: welcome, orientation, documentation, and setup.
- Maintain employee records, timesheets, and labor tracking.
- Ensure compliance with HR policies and labor regulations.
- Foster a positive, supportive office environment.
- Track and record labor hours and prepare weekly/monthly labor spreadsheets.
- Manage and process sales commission reports and payroll inputs.
- Deposit incoming checks, reconcile deposits, and maintain tracking logs.
- Compile monthly sales tax sheets and ensure accuracy of tax calculations.
- Assist with general bookkeeping and coordination with external accountant or bookkeeper.
- Monitor A/R and assist with collections, if necessary.
- Assist with ordering and tracking materials for jobs.
- Confirm that all material orders are paid and received on time.
- Coordinate with vendors and suppliers on deliveries and order issues.
- Support company events and marketing efforts as needed.
- Assist in executing marketing campaigns and outreach (social media, mailers, etc.).
- Support lead follow-up processes in collaboration with the sales team.
Required:
- High School Diploma or equivalent.
- Minimum of 1 year of office administrative experience in a fast-paced environment.
- High proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent verbal and written communication skills.
- Strong multitasking, problem-solving, and organizational abilities.
- Proven ability to manage sensitive and confidential information.
- Associate’s Degree or higher in Business Administration, HR, or related field.
- Experience in the home improvement or remodeling industry.
- Familiarity with Team Design or similar project/CRM software.
- Bookkeeping or accounting background.
- Experience with HR software, onboarding systems, or payroll tools.
- Professional demeanor and reliable work ethic.
- Detail-oriented with strong time management.
- Calm under pressure; patient and composed with customers and team members.
- Self-motivated and flexible; willing to go above and beyond.
- Positive, solutions-focused attitude.
- Professional office setting.
- Regular use of computers, phones, and standard office equipment.
- Light physical activity such as bending, lifting supplies, or moving small packages.
Luxury Bath Designs of Orange County is more than just a remodeling company—we’re a dedicated team that values excellence, integrity, and care for our customers. We offer:
- A supportive team environment.
- Opportunities for professional growth.
- A chance to directly contribute to a growing business.
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The Company
What We Do
BCI Acrylic Inc. is one of the largest independent manufacturers of acrylic baths, showers, wall surrounds, and related products for the bathroom remodeling industry. Creating a fresh solution to bath remodeling, BCI offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. BCI was created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we’ve developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions. We extend that level of quality into all of our products.
We have a wide range of bath and shower products, from tub-to-shower conversions, replacement bathtubs, wall surrounds, replacement shower bases and more. We also have a full range of accessibility products, like our popular walk-in tub with hydrotherapy jets, or our barrier-free showers, for easy access from a wheelchair. BCI’s bath liners, shower liners and wall systems are custom-molded to fit right over the existing bathtub, shower base or wall surround.
