Office Manager

• 🌍 Location: We are full-remote and globally distributed! Our current team is distributed between GMT-8 and GMT+2 so we currently only hire in these timezones.

• 🎤 Interview process: Read more about our interview process.

• 🖥️ Team: People & Ops

• 💼 Manager:  Fraser Hopper

• 💰 Compensation: Please check our compensation calculator.

• 🦔 Read more about how we hire and how we think about Diversity & Inclusion.

We're shipping every product that companies need to run their business from their first day, to the day they IPO, and beyond. The operating system for folks who build software.

We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:

• A built-in data warehouse, so users can query product and customer data together using custom SQL insights.

• A customer data platform, so they can send their data wherever they need with ease.

• Max AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.

Next on the roadmap are CRM, messaging, revenue analytics, and support products. When we say every product that companies need to run their business, we really mean it!

We are:

1. Product-led. More than 100,000 companies have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.

2. Default alive. Revenue is growing 10% MoM on average, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.

3. Well-funded. We've raised more than $100m from some of the world's top investors. We're set up for a long, ambitious journey.

We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.

• Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.

• Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.

• Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.

• Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.

• Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.

• Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.

We’re opening our first-ever space for startups to build, grow, and hang out, so we’re putting together a founding team to make it the ultimate place to work from in San Francisco.

You’ll be the one managing the space itself and bringing it to life: running the ops, creating a warm atmosphere, and being a go-to resource for startup founders.

We’re also hiring a dedicated specialist to help with onboarding and community, so your focus is on making the place feel frictionless, energized, and genuinely useful for the people in it.

If you’re hyper-organized, proactive, and bring great energy... this one’s got your name on it.

• Being the first friendly face people see, chatting with founders and making people feel looked after.

• Running the space like a well-oiled (and softly scented) machine: vendors, supplies, utilities, etc. all taken care of behind the scenes. Basically, making sure it feels clean and founder-friendly.

• Helping with events, workshops, and product demos that keep the culture feeling dynamic.

• Supporting two execs with ad hoc calendar wrangling and travel booking.

• Jumping into projects that span beyond the four walls to support the global People & Ops Team, from sourcing merch to ad hoc candidate interviews.

Ultimately, you’ll run the space, support the team, keep the vibe high, and fix whatever needs doing, all with tons of autonomy.

It's perfect for someone who’s equal parts organized, outgoing, and happy wearing a few different hats. Sometimes literal hats – we have merch.

• Based in SF: This is an in-person role, ideally 4 days a week in the office near Mission Bay.

• Naturally warm + social: A friendly front-of-house presence and someone founders will gravitate toward.

• Ultra-autonomous: Gets on with things without needing direction; notices and fixes problems proactively.

• Comfortable juggling multiple things: Whether it's office ops, exec support, or running an event, you need to be comfortable with an ever-changing remit.

• Background in startups, EA roles, office management, events, or ops

If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!

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