Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.
Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.
But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online.
Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.
What We Offer
- Comprehensive Benefits: Health, dental, vision, retirement plans with company match, PTO, parental leave and an education & training fund ($1,000 local currency annually). Benefits vary by geography and will be discussed in more depth during the interview process.
- Flexible Hybrid Working Environment: Our offices provide weekly lunches, delicious coffee and frequent social events. Dedicated parent rooms, gyms (in some locations), lounge spaces and flexible workstations create an environment that supports your well-being.
- Wellness: We provide a variety of workshops, wellness events and a free subscription to the Headspace app to help our team members perform at their best.
- Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.
Position Summary
Reporting to the CTO, we are seeking an organized and proactive Office Manager to oversee the operations of our San Diego office. As the primary point of contact for all business-related inquiries, you will support our San Diego team with dedication and demonstrate genuine care for our employees' success. This role is full time, in person and typical work hours are M-F 8-4:30pm.
What you will be doing:
- Create a strong relationship with all our employees ensuring a welcoming and inclusive environment and being a go-to person for any office-related questions
- Carry out office administrative duties such as sending and receiving packages, responding to inquiries over email or phone, managing incoming mail, managing office budget, office inventory, and welcoming visitors
- Provide executive support to the CTO, including managing calendar appointments, travel arrangements, and preparing materials for meetings.
- Engage and connect with employees around the office by participating in and leading social events, including Quarterly office events, Monthly Happy Hours, holiday parties, birthday and anniversary celebrations, etc.
- Oversee and maintain the office kitchen supplies, snacks, beverages, coffee machines, and weekly lunches/breakfasts
- Work closely with People & Culture and IT teams on onboarding and offboarding procedures, such as coordinating hardware shipments internationally
- Manage and maintain the office social calendar
- Liaise and maintain relationships with building property management, building maintenance, sub-contractors, and janitorial staff as needed
- Ensure all meeting rooms are kept tidy and ready for use
- Work with our Compliance team on information security protocols, such as office access cards
- Take the role of Health & Safety Officer and work collaboratively to implement and enforce office safety protocols carrying out risk assessments and audits as required
You have:
- 2-5 years of work experience in an administrative or office management role
- Must have exceptional attention to detail and a proactive nature
- Strong organizational and time management skills, and ability to prioritize
- Strong interpersonal skills to contribute towards a positive and welcoming environment
- Adaptability to change with a flexible, can-do attitude
- Takes the initiative to create process improvements and solve problems
- Excellent organizational skills
- Adept at working in a fast-paced environment while maintaining efficiency and calm
- Effectively prioritizes by managing time and multiple tasks
It’s a bonus if you have
- Experience or interest in working with People & Culture teams
- Experience using Google Suite
- Previous experience in Health & Safety and risk management
- Exposure to Facility and vendor management.
Pay Transparency
To provide greater transparency to candidates we share the base pay ranges for all US-based job postings. We set standard base pay rates for all roles based on function, level and location, benchmarked against similar stage growth companies. Additionally, Trulioo offers a wide range of benefits to US-based employees including medical, dental, and vision insurance, 401k program with employer match, education & training reimbursement and parental leave.
The anticipated base salary range for this position is meant to reflect an expected salary range is for California residents and is based upon market data and other factors, all which are subject to change. Final offer amounts are determined by multiple factors including but not limited to location, skills, depth of work experience and/or relevant licensing/credentials.
California Pay Range
$55,000—$65,000 USD
Thriving at Trulioo
At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.
We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.
If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.
Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.
Privacy Notice
As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section “When you apply for a job”.
What We Do
Trulioo has been recognized as a “CNBC Disruptor 50 Company”, named by BC Tech Association as “Emerging Company of the Year” and “Technology Pioneer” by the World Economic Forum. Trulioo offers the most robust and comprehensive global identity verification solution in the market. Through one single portal/API, Trulioo can assist you with all your AML/KYC identity verification requirements by providing secure access to over 5 billion identities worldwide. The Trulioo mission of trust, privacy and inclusion is about recreating the trust of a village, but on a global scale. We are on a mission to make sure no one is left behind and everyone participates fully in the modern digital economy.
We are hiring! Check out our open positions here: https://www.trulioo.com/apply
Why Work With Us
As co-creators in our mission, we inherently know that we are making a difference in everything we do. Our impact ties in with our work, which makes our work not only rewarding, but necessary. Our leaders encourage a safe space to grow and develop both professionally and personally. We also celebrate and have fun as team!
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