The Office Manager plays a critical role in providing administrative support to the field team members, being the primary point of contact for vendors, assisting with resident communication and performing daily administrative duties, directed by the Property Manager and Director of Property Management.
Responsibilities:
- Manage day to day office operations, organizing and maintaining physical and digital office filing systems.
- Handle incoming calls, inquiries and any incoming our outgoing mail and packages.
- Provide excellent customer service to residents, visitors, vendors and employees.
- Assist with coordinating external vendors and service providers for the field operations team.
- Track and process office-related expenses and invoices.
- Provide general administrative support to staff and management, including scheduling, organizing meetings, and handling correspondence.
Qualifications:
- High School diploma or equivalent.
- 2+ years of office management experience in property management or a similar field.
- Strong organizational skills, attention to detail, and the ability to manage a high volume of tasks.
- Excellent problem-solving and critical thinking skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- Proficiency with Microsoft Office Suite and familiarity with online software platforms.
- Strong interpersonal skills with the ability to build and maintain relationships with internal and external stakeholders.
Top Skills
What We Do
Truehold is the nation's leading provider of residential sale-leasebacks, the preferred choice for homeowners who want to unlock their equity without taking on debt or moving. A BBB-accredited American company, Truehold has brought together industry-leading experts to unlock over $100 million in home equity to hundreds of residents in 6 cities across the Midwest. Our mission is to create a new type of senior living that enables people to enjoy their health and wealth as they age, without giving up their homes.
Truehold was founded in 2021 where we built our first community of residents in St. Louis. We are a well-capitalized, venture-backed, and New York City-based company with employees all across the US.
Why Work With Us
90% of America's seniors dream of living at home for life—but for many, health and financial challenges will get in the way. We are a mission-driven company founded on the belief that seniors deserve a better option as they age. Our employees (Truepers!) feel a strong connection to our mission and have a real hand in shaping and scaling our company