Office Manager

The Role
The Office Manager is a crucial mid-level position responsible for ensuring an engaging, safe, and efficient workplace experience for all employees and visitors. This role plays a key part in managing and optimising the office environment, overseeing facilities, space planning, and ensuring compliance with relevant health and safety standards
You will be the first point of contact for an issue, working closely with various stakeholders, including the People Team and external contractors, to maintain high standards of compliance, functionality, and operations across all MVF offices, both in the UK and internationally.
What we're offering you:

• Summer hours
• Competitive holiday benefits (25 days a year paid holiday, plus 8 bank holidays)
• Work from anywhere for 2 weeks a year
• Life Assurance to protect your loved ones
• Benefits allowance for health, dental, and vision coverage
• Defined Contribution Pension and Salary Sacrifice Scheme
• Be Well: Our award-winning wellbeing and mental health programme to support all MVFers and their families
• Family Forward support for our MVF parents and their mini-mes
• Free breakfast when in the office

Our Team
The People Team is a united team of culture champions driven to accelerate MVF's growth. We're committed to inspiring and enabling our people in an environment where their voices are heard and they are proud to work.
What you'll be doing

• Be the face of MVF as our front of house and primary point of contact for all visitors, ensuring a warm and professional welcome.
• Ensure all reception and common areas are inviting, inclusive, and reflective of MVF's culture.
• Assist with planning and facilitating workspace design projects, gathering feedback, and implementing improvements across all office spaces to increase engagement.

• Direct, coordinate, and plan essential services such as mail, document archiving, and cleaning, ensuring smooth and efficient operations across all sites.
• Meet Environment, Health, and Safety (EHS) requirements, ensuring compliance with relevant ESG legislation and creating a safe environment for employees, contractors, and visitors.
• Accountable for ensuring fire safety and health practices are in operation , including annual training, risk assessments, and the execution of action plans.

• Establish and oversee a supplier management strategy; ensuring value for money and key performance metrics are being met; manage contracts, overall supplier relationships and regular reviews e.g. Mechanical and Electrical Contracts, Buildings Maintenance, Utilities, Security, Cleaning etc.
• Assist in managing the property and facilities budget, ensuring maximum value for money. Including space management plans.
• Enabling internal engagement events, such as social events and organising clubs.

What Success Looks Like:

• A welcoming and engaging workplace environment is maintained, with front-of-house space that reflects MVF's culture and values, contributing to a positive employee experience.
• Space requirements are clearly understood, planned, and executed ahead of need.
• All MVF offices are fully compliant with relevant legislation and standards. Consistency in office standards is maintained where relevant
• Positive working relationships with suppliers; pushing for more efficient agreements, quick resolution of issues and exceptional customer service.
• All ordering and space needs, including amenities like coffees and breakfasts, are efficiently managed, ensuring that office spaces are well-stocked and meet employee needs. With the addition of facilitating the needs of any engagement event or client visits.
• All reporting requirements, including Environmental, Social, and Governance (ESG) metrics, are met with accuracy and timeliness, supporting MVF's commitment to sustainability and responsible business practices.
• Active participation in relevant committees drives continuous improvement in Facilities and Space, leading to increased employee engagement and satisfaction.

Who we're looking for?

• A real passion and drive for MVF, putting the business's best interests first whilst creating an inclusive, engaging, and sustainable workplace. .
• Strong organisational and multitasking abilities, balancing multiple priorities.
• Confident in engaging with MVF employees on updates and important information.
• Excellent communication and interpersonal skills.
• Experience in facilities management, office operations, or a similar role.
• Knowledge of health, safety, and environmental regulations.
• Ability to manage budgets and negotiate contracts.
• Strong project management skills, with the ability to oversee multiple projects simultaneously.
• A proactive, problem-solving approach with attention to detail.

We're committed to providing support and/or adjustments to those who may need them. If you consider yourself someone who may need support or adjustments during the interview process, please just let us know.
We are diverse by nature, but inclusive by choice.