Office Manager

Posted 2 Days Ago
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Wexford, PA, USA
In-Office
20-20 Hourly
Entry level
Retail
The Role
Manages daily showroom office operations, including sales and order entry, paperwork verification, payment and financing processing, customer service, cash and account reconciliation, filing, payroll reporting, scheduling, training, and clerical support. Ensures accurate records, resolves discrepancies, monitors delinquent accounts, and supports compliance with company procedures.
Summary Generated by Built In

Levin Furniture & Mattress is Hiring a Full-Time Office Manager in Wexford, PA!

Walk-In & fill out an Application Form or Apply Online NOW!

We’re a family-owned company with a history of caring for our employees, customers, and community!  Join the Levin Team Today - Working Here Feels Like Home!

Hiring Immediately! $20.00/hr. 


Levin Furniture & Mattress Compensation and Benefits Program Offers:

  • Increased Pay Rates - Earn more at Levin
  • Paid Training - A Blended Training Approach
  • Growth Opportunities – Levin’s loves to promote from within
  • Great Benefits – Medical, Dental, Vision, Life & Disability Insurance, 401K, and PTO
  • Generous Employee Discount
  • Friendly, Supportive Work Environment
  • Beautiful Showroom with Top Brands & Trends

Office Manager Job Description/Duties: 

  • Accurately enters information regarding sales transactions and order information into POS system.
  • Verifies all information related to orders is accurate; identifies and corrects discrepancies
  • Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance with corporate guidelines.
  • Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
  • Completes and processes credit applications, payments and financing paperwork.
  • Verifies all paperwork for order processing is accurate.
  • Communicates with internal and external personnel in a professional and timely manner.
  • Maintains accurate files and processes in order to maximize productivity.
  • Performs clerical support for store staff as needed.
  • Trains, schedules and oversees daily office procedures.
  • Reports accurate information in E-time for payroll.
  • Review policy violations with 2nd level manager and write and deliver corrective actions as instructed.
  • Verify accounts receivable each month, submit monthly reports to your supervisor & notify your supervisor of delinquent accounts.
  • Balance gift certificates monthly.
  • Other duties as assigned.

    Skills/Requirements:

  • Must have flexibility/availability to work a retail hours/scheduling; this includes days, evenings, weekends, holidays and/or special events.
  • Must have excellent verbal and written communication skills, as well as listening skills.
  • Must have outstanding customer service skills.
  • Previous Customer Service/Clerical/Office/Administrative experience is highly preferred.
  • Retail and/or service industry experience a plus.
  • Must be detail oriented and have excellent organizational and interpersonal skills.
  • Experience and/or proficiency with computerized-based systems and technologies, i.e. Windows, Microsoft Office, POS Systems, digital/mobile devices, etc.
  • Ability to meet all physical demands and requirements of the position.
  • Education: High School Diploma and/or GED Equivalent and above.

    Disclosures:

    EOE M/F/V/D Drug-Free Workplace. 

Skills Required

  • Flexibility to work retail hours, including days, evenings, weekends, holidays, and special events
  • Excellent verbal, written, and listening communication skills
  • Outstanding customer service skills
  • Previous customer service, clerical, office, or administrative experience
  • Retail or service industry experience
  • Detail-oriented with excellent organizational and interpersonal skills
  • Experience or proficiency with computerized systems, Windows, Microsoft Office, POS systems, and digital/mobile devices
  • Ability to meet the physical demands and requirements of the position
  • High school diploma, GED equivalent, or higher
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The Company
HQ: Smithton, PA

What We Do

Levin Furniture & Mattress is a family-owned furniture and mattress retailer operating in Pennsylvania and Ohio. The company provides a wide selection of high-quality home furnishings, including living room, bedroom, and dining room sets, as well as mattresses, aimed at fitting various styles and budgets. They are dedicated to offering a large selection of products at affordable prices.

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