Office Manager

Posted Yesterday
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Charlotte, NC, USA
In-Office
Mid level
Retail • Manufacturing
The Role
Oversee office administration, accounts receivable and payable, cash management, payroll support, reconciliations, financial reporting, employee paperwork, vendor relationships, and customer inquiries. Maintain accurate records, support month-end close and operational reporting, coordinate with Operations, Finance, Payroll, and Corporate teams, and foster a collaborative office environment focused on customer satisfaction and efficient operations.
Summary Generated by Built In
Overview

Champion Window - Office Manager


We are seeking a detail-oriented and highly organized Office Manager to oversee daily administrative, accounting, payroll support, accounts receivable, and accounts payable functions. This role is critical to ensuring accurate financial records, timely reporting, and efficient office operations while serving as a key liaison between Operations, Finance, Payroll, and Corporate departments.


Our Office Managers play a vital role in creating a people-first, customer-obsessed culture by delivering exceptional service to both internal and external customers. The ideal candidate is committed to building positive relationships, supporting team success, and ensuring every customer interaction reflects our company's dedication to excellence and accountability.

Responsibilities
  •  Manage Accounts Receivable, including collections, aging reports, refunds, cancellations, and payment reconciliations.
  •  Process Accounts Payable invoices, vendor payments, and month-end AP activities.
  •  Coordinate daily cash management activities, including deposits, checks, and financing transactions.
  •  Review and maintain operational dashboards, reports, and reconciliations.
  •  Support payroll processes by verifying reports and maintaining required documentation.
  •  Process employee status changes, onboarding, and termination paperwork.
  •  Assist with monthly financial close activities, reconciliations, inventory reporting, and corporate reporting deadlines.
  •  Maintain vendor accounts, financing company relationships, and customer account records.
  •  Resolve customer and vendor inquiries while ensuring compliance with company policies and procedures.
  •  Foster a positive and collaborative office environment that supports employee engagement, accountability, and teamwork.
  •  Serve as an advocate for customers by ensuring concerns are addressed promptly, professionally, and with a solution-oriented mindset.
  •  Partner with operations teams to deliver an exceptional customer experience throughout every stage of the customer journey.
Qualifications
  •  3+ years of office management, accounting, bookkeeping, or administrative experience.
  •  Strong understanding of Accounts Receivable, Accounts Payable, and payroll processes.
  •  Proficiency in Microsoft Office, particularly Excel.
  •  Experience with ERP/accounting systems preferred.
  •  Excellent organizational, analytical, and problem-solving skills.
  •  Strong attention to detail and ability to manage multiple deadlines.
  •  Effective communication and customer service skills.
  •  Demonstrated ability to build relationships, support team members, and deliver a high level of customer service.

What We're Looking For

The ideal candidate is self-motivated, highly organized, and thrives in a fast-paced environment. This individual effectively balances administrative responsibilities with financial and operational support while maintaining accuracy and professionalism. In addition, we are looking for someone who embraces a people-first, customer-obsessed mindset, values collaboration, takes ownership of outcomes, and is committed to creating positive experiences for customers, employees, and business partners alike.



Champion’s dedication to customer satisfaction, product innovation and quality manufacturing is the driving force behind our success and growth. Founded in 1953, Champion has since expanded into locations nationwide—all of which are supported by professional sales, installation and service teams. Working at Champion is more than just a job. It's an inspiring career that helps make families' homes safer, healthier, and more attractive and energy efficient. We offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.


Champion Window is an Equal Employment Opportunity Employer


If you need assistance with completing the online application due to a disability, please contact Champion Window.


Today & Every Day, CHAMPION Thanks Our Veterans!  Now Hiring and Honoring Veterans.  Apply today to find your next challenging career. 

#INDC


Skills Required

  • 3+ years of office management, accounting, bookkeeping, or administrative experience
  • Strong understanding of accounts receivable, accounts payable, and payroll processes
  • Proficiency in Microsoft Office, particularly Excel
  • Experience with ERP/accounting systems
  • Excellent organizational, analytical, and problem-solving skills
  • Strong attention to detail and ability to manage multiple deadlines
  • Effective communication and customer service skills
  • Ability to build relationships, support team members, and deliver a high level of customer service

Great Day Improvements Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Great Day Improvements and has not been reviewed or approved by Great Day Improvements.

  • Retirement Support — Feedback suggests a 401(k) with company match is available, indicating meaningful retirement support. Employees also reference financial-planning resources that complement retirement benefits.
  • Healthcare Strength — Health insurance is considered affordable by many, and medical, dental, and vision coverage are advertised. This points to generally solid healthcare offerings that meet baseline expectations.
  • Leave & Time Off Breadth — Paid time off is widely reported as available, and company materials emphasize PTO and work-life support. These elements indicate a reasonably comprehensive time-off offering on paper.

Great Day Improvements Insights

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The Company
HQ: Macedonia, OH
4,800 Employees
Year Founded: 2010

What We Do

Great Day Improvements, LLC is a vertically integrated, direct-to-consumer home-improvement company that brings together specialized brands serving homeowners across the United States. Its offerings include replacement windows and doors, gutters, sunrooms and patio enclosures, siding, roofing, bathrooms, and other renovation products. The company combines product design and manufacturing with professional installation through brands including Champion, Leafguard, and Patio Enclosures.

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