Office Manager

Position Overview

The Office Manager oversees daily accounting, administrative, and customer service functions while serving as the primary point of contact for customers and sales support activities. Responsibilities include accounts payable and receivable, invoicing, payroll processing, order management, customer communications, quote coordination, reporting, and office administration.

Key Responsibilities:

 Accounting Support

• Run daily invoicing.
• Process cash receipts
• Update daily cash report.
• Update and send daily sales and bookings report.
• Produce sales by customer reports.
• Contact customers’ accounting departments for collection of aged receivables.
• Process accounts payable invoices, ensuring proper coding to the G/L
• Conduct 3-way match of invoices against purchase orders and packing slips and resolve discrepancies.
• Match receipts/purchase orders to credit card statements and expense reports.
• Assist in managing capital projects which may include tracking expenditures, monitoring the status of projects and tagging new assets placed in service.
• Process checks for approved payments to vendors.
• Prepare Positive Pay file for upload to bank website.
• Prepare and print annual 1099’s.
• Process weekly payroll.
• Respond to accounts payable and receivable inquiries.
• Assists employees, vendors, clients, or customers by answering questions related to accounts, procedures, and services.
• Assist with journal entries and reconciliations of General Ledger accounts.

Customer Support:

• Point of contact for sales
• Manage customer open order reports
• Manage daily customer requests such as expedite requests and updates
• Enter new sales orders
• Review quotes coming from engineering & present them to customers.
• Manage front office and electronic order files
• Eye for inside sales, push for new business and opportunities for manufacturing efficiency while going about day to day business

What We’re Looking For

• High School Diploma or GED required; College Degree or equivalent work experience preferred.
• 1-3 years of accounts payable and receivable or general accounting experience 
• Basic understanding of accounting principles, standards, concepts, and regulations
• Strong attention to details
• Ability to thrive in a changing, fast-paced growing and dynamic business.
• Detail oriented and able to manage multiple projects simultaneously.
• Effective at fostering strong relationships with multiple levels of the organization.
• Prioritize and plan work activities, use time efficiently.
• Able to research and resolve problems independently.
• Follow instructions and respond to management direction, as needed.
• Comfortable working with Microsoft Office (Word, Excel, Outlook)

Work Environment

• Clean, well-lit, temperature-controlled manufacturing facility
• A place where continuous learning is encouraged
• Collaborative and team-oriented
• Fast-paced and innovation-driven
• Recognizes and celebrates contributions

Schedule

• Monday through Friday 7:00am to 3:30pm Monday through Friday.

Benefits & Perks

• Medical, Dental & Vision starting Day One
• Paid time off & company holidays
• Competitive 401(k) with company match
• Quarterly bonus program
• Opportunity for career growth, training, and mentorship

Why Join ARCH?

• Be part of a company that directly impacts patient care worldwide
• Work in a modern CNC manufacturing environment
• Grow your career with a company that invests in its people
• Join a team that values quality, collaboration, and continuous improvement

ARCH Global Holdings is an Equal Opportunity Employee and wholeheartedly supports diversity in the workplace as a basic premise for business success. All employees of ARCH Global Holdings are employed on an at-will basis.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.