We are seeking an experienced and proactive Office Manager to oversee daily administrative operations, lead our office staff, and ensure seamless workflows. In this role, you will play a critical part in maintaining office efficiency, managing patient/case flow, and upholding compliance standards. The ideal candidate brings strong leadership skills, a background in medical or legal office management, and hands-on experience with California Workers’ Compensation processes.
ResponsibilitiesOversee daily office operations and administrative staff.
Ensure efficient workflows and compliance with office procedures.
Coordinate scheduling, case/patient flow, and office productivity.
Monitor performance, resolve operational issues, and support the team.
Maintain accurate records and ensure timely completion of tasks.
Collaborate with leadership to improve processes and service quality.
Oversee daily office operations and administrative staff.
3+ years of office management experience in a medical or legal office. 1-2 years of experience managing teams.
Experience with California Workers' Compensation cases/processes required; PI can be reviewed for applicants with legal experience.
Experience working in a medical environment, managing the office, for applicants with medical experience
Strong leadership, communication, and organizational skills.
Ability to multitask, prioritize, and work independently.
Proficient with Microsoft Office and practice management systems.
Skills Required
- 3+ years of office management experience in a medical or legal office
- 1-2 years of experience managing teams
- Experience with California Workers' Compensation cases/processes
- Experience working in a medical environment managing the office
- Strong leadership, communication, and organizational skills
- Ability to multitask, prioritize, and work independently
- Proficient with Microsoft Office and practice management systems
- PI can be reviewed for applicants with legal experience
What We Do
Impact BPO is a specialized business process outsourcing (BPO) and recruitment service group. The company provides comprehensive HR solutions, including manpower augmentation and resourcing. Its core operations encompass customer support, technical assistance, data entry, and back-office services. By leveraging bilingual talent and tailored solutions, Impact BPO aims to enhance operational efficiency and accelerate business growth for its global clients.
