Office Manager

Posted Yesterday
Be an Early Applicant
Hiring Remotely in South Africa
Remote
Senior level
Fintech • Information Technology • Software • Financial Services
The Role
Lead facilities and administration for Cape Town and Johannesburg offices: develop property strategy, manage vendors and contracts, oversee maintenance, EHS, fire safety, budgets, workplace operations, communications infrastructure, and supervise staff; act as escalation point and report to Group Head.
Summary Generated by Built In

About Us:
Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.
Our EVP's:
At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest  first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.
Job Description:
 Lead and manage the Facilities & Administration function across the Cape Town (home base) and Johannesburg offices, ensuring consistent standards and service levels at both sites

  • Develop and implement facilities and property strategy for both offices, including space planning, lease/property matters and future accommodation needs
  • Manage vendor contracts, refit work planning and project management across both locations, including negotiating and reviewing service level agreements
  • Oversee workplace management, building maintenance, testing and inspections, and building administration for the Cape Town and Johannesburg premises
  • Own firefighting and fire prevention methods, risk assessment and business continuity planning across both sites
  • Drive health, safety, environment and security (EHS) compliance and standards at both offices
  • Manage the facilities and administration budget for both locations, ensuring cost-effectiveness and value for money
  • Plan and manage facility maintenance schedules, renovations and refurbishments, coordinating travel to Johannesburg as required to oversee works
  • Oversee and supervise all administrative operations across both premises to ensure operational efficiency and continuity
  • Manage communications infrastructure requirements for both offices
  • Lead, coach and develop administration and facilities staff/vendors, including any team members or contractors based in Johannesburg
  • Collaborate with local management in both Cape Town and Johannesburg to ensure a safe work environment and high staff satisfaction
  • Act as the primary escalation point for facilities and administration matters at both sites, reporting regularly to the Group Head, Facilities and Administration

Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.
 

Qualifications

Min Education Level Accepted
Bachelor's degree from an accredited and recognized University

Min Years and Type of Experience Accepted
• Min 5–8 years' experience in Admin/Facilities related functions, including at least 2–3 years in a supervisory or managerial capacity
• Experience managing multiple sites/locations is an advantage

Additional Skills
• Very good command of English language (Listening, Speaking, Reading and Writing) or equivalent to Upper Intermediate level
• Strong experience with office management tools (MS Office software, in particular)
• Excellent organisational, planning and time-management skills, with the ability to manage priorities across two sites
• Strong written and oral communication skills, with the ability to influence stakeholders at all levels
• Proven people management and leadership skills
• Strong vendor and contract negotiation skills
• Valid driver's license and willingness to travel regularly between Cape Town and Johannesburg

Skills Required

  • Bachelor's degree from an accredited university
  • 5-8 years' experience in administration or facilities functions
  • At least 2-3 years in a supervisory or managerial capacity
  • Experience managing multiple sites/locations
  • Very good command of English (listening, speaking, reading, writing)
  • Strong experience with office management tools (Microsoft Office)
  • Excellent organizational, planning and time-management skills
  • Proven people management and leadership skills
  • Strong vendor and contract negotiation skills
  • Valid driver's license and willingness to travel regularly between Cape Town and Johannesburg

Network International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Network International and has not been reviewed or approved by Network International.

  • Strong & Reliable Incentives Pay is considered decent in some roles and is often paired with bonuses. Phrases like 'salary plus bonuses' indicate variable pay is a meaningful component for certain positions.
  • Healthcare Strength Medical coverage extends to employees, spouses, and up to three children, alongside life insurance. This breadth signals a robust healthcare baseline for the region.
  • Retirement Support Retirement and termination benefits align with UAE/GCC norms, including pension contributions for nationals and end‑of‑service gratuity for expatriates. Such provisions indicate structured, region‑appropriate retirement support.

Network International Insights

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The Company
HQ: Dubai, Dubai
3,483 Employees
Year Founded: 1994

What We Do

Over the past 30 years, we have built a business based on long-standing and trusted relationships with many of the leading merchants, financial institutions and payment networks operating in the Middle East and Africa. Such relationships are based on our comprehensive capabilities, scale, local presence in the multiple markets in which we operate, alongside our trusted reputation. This gives us significant scale and leadership in the region, where we operate in more than 50 countries, serve over 130,000 merchants and 250 financial institutions and fintech customers, whilst managing more than 16 million customer credentials. We have a diversified business model and operate across the entire consumer payments value chain. We do this with a growth-focused strategy through two business lines: • That enables our merchant customers to ‘take payments’, by providing them with various payment acceptance methods, both online and offline. • Which supports our financial institution, fintech and other payment issuing institution customers in enabling consumers ‘make payments’, by managing and processing their consumer payment credentials and transactions.

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