Description
We are seeking a highly organized and proactive Orthodontic Office Manager to oversee the daily operations of our orthodontic practice. This role is vital in ensuring a smooth, efficient, and patient-focused environment. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional patient care.
Key Responsibilities:
- Manage daily office operations, including scheduling, patient flow, and staff coordination
- Supervise and support administrative and clinical staff to ensure high performance and team cohesion
- Oversee patient billing, insurance claims, and financial transactions to ensure accuracy and compliance
- Maintain compliance with healthcare regulations and office policies
- Implement and improve office procedures to enhance efficiency and patient satisfaction
- Handle patient inquiries, concerns, and feedback professionally and promptly
- Coordinate with orthodontists and other healthcare providers to ensure seamless patient care
- Monitor inventory levels and order supplies as needed
- Assist in staff training, development, and performance evaluations
- Marketing grass roots and business to business to increase and drive New Patient growth for growing practice
Requirements
Skills and Qualifications:
- Proven experience in office management, preferably within a healthcare or dental/orthodontic setting
- Strong leadership and team management skills
- Excellent organizational and multitasking abilities
- Exceptional communication and interpersonal skills
- Knowledge of dental/orthodontic billing, coding, and insurance processes
- Proficiency in office management software and electronic health records (EHR) systems
- Ability to handle sensitive information with confidentiality and professionalism
- Problem-solving skills and adaptability in a fast-paced environment
- High school diploma or equivalent; additional education or certification in healthcare administration is a plus
Join our dynamic team and contribute to creating a welcoming environment where patients receive outstanding orthodontic care. We offer opportunities for professional growth, a collaborative work culture, and comprehensive benefits.
Skills Required
- Proven experience in office management
- Experience in healthcare or dental/orthodontic setting
- Strong leadership and team management skills
- Excellent organizational and multitasking abilities
- Exceptional communication and interpersonal skills
- Knowledge of dental/orthodontic billing, coding, and insurance processes
- Proficiency in office management software and electronic health records (EHR) systems
- Ability to handle sensitive information with confidentiality and professionalism
- Problem-solving skills and adaptability in a fast-paced environment
- High school diploma or equivalent
- Additional education or certification in healthcare administration
What We Do
TN Specialty Dental Services, PLLC, operating under Specialty Dental Brands, provides specialized pediatric dental care for infants, children, and teens, as well as oral and maxillofacial surgery. They aim to make oral healthcare easier, more accessible, and enjoyable for dental specialists and their communities.
