Office Manager, Munich (m/f/x)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential
• Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

The Opportunity:

As our Office Manager, you’ll be the go-to person for our Munich office, juggling everything from communication and office operations to providing top-notch administrative support. But that's not all— you’ll also be the strategist behind office security, event planning, onboarding new team members, and collaborating across sites to make sure everything runs like a well-oiled machine. If you love variety, problem-solving, and being at the heart of the action, this is the role for you!

This role requires you to live within a commutable distance from our Munich office and be present in the office

Your Mission:

• Act as the main point of contact for emails, phone calls, and mail for all offices 
• Manage incoming and outgoing communications, deliveries, and collaborate with service providers and external parties
• Create a welcoming and professional environment for visitors and employees
•  Act as the "positive soul" of the office, ensuring the space remains clean, aesthetically pleasing, and aligned with occupational health and safety standards (e.g., fire extinguishers, first aid kits)
• Provide general administrative assistance for employees 
• Manage requests related to office supplies, purchasing, and Travelperk
•  Handle Office Management (OM) tickets via Jira, collaborate with departments, and assist with process creation, internal projects, and audits
• Control and forward invoices to the Finance Department as well as approve invoices up to €5,000 in NetSuite, manage receipts for credit card statements, and handle budget planning for Office Management
• Coordinate office security with external providers, manage alarm systems, and issue and track office access transponders
• Support or organize events, create surveys, and maintain participant lists
• Welcome and guide new hires through their office experience, ensuring they feel settled and integrated into the company culture
• Keep the Office Management section of the company wiki up-to-date and accurate
• Work closely with Office Managers across different locations, stepping in for colleagues during absences and assisting with tasks for our global offices
• Oversee the acquisition, leasing, and compliance of office vehicles, manage driver oversight, implement safety policies, and ensure the proper lifecycle management of company vehicles

What you need to succeed:

• Proven experience in office management, hospitality, or administrative support
• Ability to create a positive, productive environment for employees and visitors
• Fluency in both English and German (minimum B2 level)
• Detail-oriented, with the ability to manage multiple tasks and projects at once
• Strong organizational skills, with experience in financial and budget management
• Proactive, adaptable, and a team player ready to collaborate 

We care about your growth and well-being

💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

💻 Learning & Development Budget

📚 Academy: Regular training sessions, access to Coursera and Babbel training courses

🙌 Our Benefits: Check them out by office here

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse workplace with an open, international culture, and learning environment

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

commercetools celebrates being a diverse environment and is proud to be an equal opportunity employer. If your professional profile aligns with our specific hiring requirements and Guiding Stars, we encourage you to apply. We will assess your competencies, future potential, approach to learning and self-development and passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability.