Office & Culture Manager, EA to the CEO

Posted 4 Hours Ago
Be an Early Applicant
New York City, NY, USA
In-Office
90K-110K Annually
Mid level
Artificial Intelligence • Legal Tech • Software
The Role
Provide high-trust executive support to the CEO and run day-to-day in-person office operations and culture. Own an editorial vertical: research, draft, and publish long-form content and create AI-powered workflows. Repurpose content for social, email, and webinars, ghostwrite for attorneys, and own distribution metrics and conversions. Manage complex calendars and end-to-end travel, handle confidential information, and continuously improve office systems and employee experience.
Summary Generated by Built In
About Manifest

Manifest OS is an AI-native company on a mission to replace the billable hour and make legal services more accessible for American businesses and consumers. We power the next generation of AI-native law firms with one unified global brand, a proprietary technology platform, and a centralized back office — enabling lawyers to eliminate the administrative burden and focus on delivering exceptional outcomes for their clients. Manifest OS has raised a $60M Series A from Menlo Ventures, Kleiner Perkins, First Round, and Quiet Capital.

About The Team

This key role involves managing office functions, enhancing employee experience, and fostering a positive workplace culture.

About The Role

This is the trusted right hand to our Founder and CEO — and the person responsible for making our Flatiron office a place the team is genuinely proud of. You'll own the CEO's calendar and travel end to end, protect their time and focus, and run the day-to-day operations of our office with the hospitality and precision of someone who takes real pride in having it handled. This is a fully in-person, high-trust, high-visibility role at the center of how we operate.

What You'll Do

Writing & Content Production (~60%)

  • Own an editorial vertical end-to-end: research, draft, and ship long-form articles, explainers, FAQ hubs, and landing pages that rank in organic and AI search

  • Partner with our attorneys to extract expertise and make it accessible to a general audience

  • Support webinar content: speaker prep, talking points, follow-up recaps, and repurposed clips

  • Build AI workflows to scale research, drafting, and content variants

Distribution (~40%)

  • Repackage long-form into LinkedIn posts/carousels, email sequences, and short clips

  • Ghostwrite for our attorneys on LinkedIn in a voice that's recognizably Manifest

  • Partner with newsletter editors on segmentation and conversion

  • Own the metrics: organic rankings, social referral traffic, newsletter conversions, AI search citations, and attributable consults

What We're Looking For
  1. 3+ years supporting a senior executive and/or owning office and workplace operations, ideally inside a fast-moving startup where the job was rarely fully defined.

  2. Proven track record managing a complex, high-volume calendar and coordinating end-to-end travel without dropping a detail — even when plans shift last minute.

  3. Handles sensitive and confidential information with absolute discretion — this matters even more than usual at an immigration company.

  4. Operates with a builder's instinct: spots the gap, creates the system, and doesn't wait to be asked twice.

  5. Based in New York and available fully in-person, five days a week at our Flatiron office.

This is for you if...

You take real pride in being the person who has it handled. You read a calendar three moves ahead, you notice the supply closet running low before anyone mentions it, and you get quiet satisfaction from a day where everything ran smoothly because you made it run smoothly. You're equally energized by nailing the logistics of a CEO's international trip and dreaming up the small touch that makes someone's birthday actually feel special. You want to help build a place people love coming to — and you'd rather be in the room than behind a screen.

This is not of you if...

This role isn't right for you if you prefer a narrow, clearly defined job where the work comes to you fully scoped. If you're uncomfortable shifting between high-stakes executive support and hands-on office logistics in the same hour — or if last-minute changes throw you off rather than focus you — you'll find this hard. This is an execution and ownership role, not a strategy or cross-functional leadership seat, so if what you're after is owning company-wide initiatives, that's a different job. And if you're looking for flexibility to work remotely, this isn't it - we are in the office 5 days a week.

Skills Required

  • 3+ years supporting a senior executive and/or owning office and workplace operations
  • Proven track record managing a complex, high-volume calendar and coordinating end-to-end travel
  • Handles sensitive and confidential information with absolute discretion
  • Operates with a builder's instinct; identifies gaps and creates systems independently
  • Based in New York and available fully in-person, five days a week at the Flatiron office
Am I A Good Fit?
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The Company
55 Employees

What We Do

Manifest OS is a legal technology company that powers the next generation of AI-native law firms. By providing a proprietary technology platform, a unified global brand, and a centralized back office, the company aims to replace the traditional billable hour model with outcomes-based fixed pricing, making high-quality legal services more accessible and predictable for businesses and consumers of all sizes.

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