Office Coordinator

Posted 3 Days Ago
Be an Early Applicant
Charlotte, NC, USA
In-Office
18-27 Hourly
Junior
Fintech
Figure is an industry leader in transforming financial services through blockchain technology.
The Role
Manage daily office operations in Charlotte: greet visitors, maintain conference rooms and supplies, coordinate with building management, support events and customer operations (notarizations), handle mail and deliveries, coordinate interviews and onboarding, and assist with ad-hoc projects.
Summary Generated by Built In

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About The Role

We are looking for an Office Coordinator to join our team in Charlotte! This role will partner closely with our customer operations, facilities, and people operations teams and own the day-to-day administration of our fast-paced office. We are looking for someone with a positive attitude, the ability to adapt quickly to change, and a passion for detail and organization!

What You’ll Be Doing

  • Greet all visitors and maintain a professional look for our Charlotte office, including upkeep of conference rooms and meeting preparation
  • Maintain the inventory of office supplies, including stocking our kitchen and reordering groceries
  • Support our operations team and serve as the local liaison to building management for maintenance concerns
  • Assist in organizing and planning office and team events 
  • Support our Customer Operations team by performing notarizations as needed 
  • Receive mail and deliveries, scan and upload important documents, and send mail to other offices in a timely manner
  • Coordinate, schedule interviews, and source prospective candidates across multiple Figure locations
  • Provide an exceptional candidate experience from initial outreach to onboarding
  • Assist with ad-hoc requests and projects as needed 

What We Look For

  • High school diploma required; Associate’s degree preferred.
  • 1+ year of experience in office administration, administrative support, or a related role.
  • Ability to obtain a North Carolina Notary commission.
  • Proficiency with Google Mail and Google Calendar; intermediate Microsoft Excel and PowerPoint skills preferred.
  • Excellent verbal and written communication skills with a professional, positive, and customer-focused demeanor.
  • Strong organizational skills with exceptional attention to detail and the ability to prioritize tasks, manage multiple responsibilities, and work independently.
  • Ability to remain flexible and adapt quickly in a fast-paced, evolving environment.
  • Previous experience coordinating events is a plus.
  • Ability to lift up to 25 pounds.
  • Ability to work full-time, on-site in our Charlotte, North Carolina office, Monday through Friday.

Salary

  • Base Compensation Range: $17.69 - $26.65/hr
  • 25% annual bonus target, paid quarterly 

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

Benefits

  • Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans
    Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
    Employer-paid life and disability insurance
    11 observed holidays and PTO plan
    Up to 12 weeks of paid family leave
    Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

#LI-SB1 #LI-Hybrid

Skills Required

  • High school diploma
  • 1+ year of experience in office administration or administrative support
  • Ability to obtain a North Carolina Notary commission
  • Proficiency with Google Mail (Gmail) and Google Calendar
  • Intermediate Microsoft Excel skills
  • Intermediate Microsoft PowerPoint skills
  • Excellent verbal and written communication skills and customer-focused demeanor
  • Strong organizational skills, attention to detail, ability to prioritize and work independently
  • Ability to lift up to 25 pounds
  • Ability to work full-time, on-site in Charlotte, North Carolina, Monday through Friday
  • Previous experience coordinating events

Figure Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Figure and has not been reviewed or approved by Figure.

  • Healthcare Strength Health coverage is fully employer‑paid on select plans for employees and dependents, alongside company‑paid life and disability insurance and mental‑health support. This breadth and low out‑of‑pocket cost are highlighted as standout aspects of the package.
  • Leave & Time Off Breadth Time off is positioned as flexible with generous PTO, paid holidays, and sick time. Paid family leave is available for both birthing and non‑birthing parents.
  • Equity Value & Accessibility Equity is broadly offered with renewal grants and the option to take performance bonuses as equity. This structure signals accessible ownership across roles.

Figure Insights

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The Company
HQ: San Francisco, CA
450 Employees
Year Founded: 2018

What We Do

Figure has applied blockchain technology across a series of real-world applications that are delivering real and immediate value to everyday consumers across sectors, including loan origination, private company cap table and fund management, security markets and payments. Figure has and continues to develop innovative products and services that seek to bypass traditional incumbents within the financial services industry. Simply put, Figure is delivering on the promise of blockchain technology. Over $15B in transactions have been conducted on the Provenance Blockchain, a layer 1 designed for financial services, built and deployed by Figure. As one of the first lenders to fully use blockchain technology, Figure is driving adoption across the lending ecosystem and providing stakeholders the benefit of an immutable record of asset ownership on the Provenance Blockchain. Figure’s HELOC product has enabled over 85,000 households across 45 states to unlock a combined $6 billion in equity from their homes. These lines of credit give people the opportunity to fund home improvement projects, secondary education, and more. Figure is a regulatory powerhouse, boasting over 200 lending, servicing and money transmission licenses, SEC approval as an Alternative Trading System, and FINRA approved broker-dealer status. While some fintech companies aim to compete with traditional banks, Figure has stuck to expanding use cases for blockchain in finance and creating tech-enabled solutions for deep financial change in the markets. The company's iterative approach to product development has helped it to meet the evolving needs of its customers.

Why Work With Us

Figure creates tech-enabled, cutting-edge solutions for deep financial change, meeting the evolving needs of its customers. As the only firm leveraging blockchain technology to create real-world applications and immediate value to everyday consumers, Figure is effectively bridging the gap between the digital asset and traditional finance spaces.

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