Office coordinator

Cluttons is currently recruiting for an Office co-ordinator to work with both the sales and lettings teams in our Wapping office to provide full secretarial and administrative support to the negotiators within the office.

Please note this is an office based role.

• Co-ordinate and progress tenancies to include booking of compliance certificates, tenancy agreements, AML searches, obtaining references, booking of third party services and checking completion of deal.
• Producing a variety of correspondence and documents, in line with company policy and formatting, including, but not restricted to, valuation and instruction letters, property details.
• The placing and maintenance of advertisements through websites, office windows, local and national press.
• Diary management of the Sales team and the Lettings team.
• Arranging viewings of properties.
• Loading properties onto the Cluttons system, ensuring information is current.
• Arranging photographers into properties, ensuring appropriate orders of photographs.
• Taking enquiries in person, via telephone and email and dealing with these in line with branch process.
• General office administration including ordering of stationery, photocopying, filing, archiving, tidiness of office, franking machine management, opening and distribution of incoming post.
• Managing the collection, tagging and maintenance of keys.
• Tenancy rent increase administration
• Taking responsibility for raising and issuing invoices
• Ad hoc administrative projects.

• Experience working within a professional environment
• Proficient in the use of MS Word, PowerPoint and Excel
• Strong organisation and administrative skills
• Good attention to detail
• Excellent customer service skills
• Able to prioritise and deal with a heavy and varied workload
• Excellent interpersonal skills and telephone manner
• Displays initiative

• Holidays: 25 days increasing in line with length of service to a maximum of 30 days
• Wellbeing hours: 2 per month where no location flexibility cannot be offered
• Enhanced auto enrolment pension scheme - to help you save for the future
• Life assurance - to protect your loved ones
• Interest free season ticket loans
• Cycle to work scheme - discounted bicycles
• Flu and eye care vouchers - to keep you healthy
• Employee Assistance Programme - 24/7 health & wellbeing support
• Help@Hand Remote GP app - to give you and your family access to medical experts quickly
• Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues,gyms and more
• Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more

Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:

• Purchasing up to 5 days additional holiday
• Discounted gym membership
• Discounted dental insurance
• Discounted private medical insurance
• Discounted critical health insurance and more

We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don’t have all the skills we have asked for - we will support you with the development you need.

Recruitment agencies

Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team. We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.