Wellspring Family Services has an opening for a full-time Office Coordinator in our Weirton, WV office. The Office Coordinator assists and provides support all of the daily activities of the department, while maintaining strict confidentiality and security of all records, conversations, proceedings, and information pertaining to the agency and clients.
Schedule: Monday-Friday | 8:30am to 5:00pm
Benefits for Full-Time Employees:
- Health, Dental & Vision Insurance
- Generous Paid Time Off (accrual per pay period)- amount increases with length of service with the agency!
- 10 days of Paid Holidays + 1 additional paid day off for your birthday!
- 401(k) Plan
- Life Insurance Policy (fully funded by Crittenton)
- Tuition Assistance Program
- Paid Professional Development Training
- Employee Assistance Program
- Employee Referral Program
Qualifications:
- High School diploma or GED certificate. An associates degree is preferred.
- Experience working with computers including programs such as Word and Excel, clerical skills such as the ability use a copier, fax, type a minimum or 40 wpm and answering multi-line phone system.
- Excel and Word testing will be required.
- Ability to organize and prioritize workload; ability to think independently and to problem solve; ability to answer crisis calls.
- Prior experience with EMR form build or relevant experience.
Responsibilities:
- Oversee all general secretarial office duties: answer phone lines, transfer calls, takes messages, send and sort daily mail, and maintain office equipment.
- Maintain a filing system of agency documents including non-electronic forms such as assessment forms, Intake Packets and signature pages
- Collect co-pays, verify insurance and maintain invoices on third party insurance consumers.
- Complete referral form when accepting referrals.
- Contact payor sources to confirm reimbursement eligibility.
- Assist the Clinical Supervisor and staff with scheduling appointments for intakes, Treatment Plan Updates that need psychologist participation, psychological testing, therapy sessions and other consumer appointments as needed.
- Maintain documentation in the ERM system. Pull and organize reports, including units tracking, from EMR system.
- Assist with form building in EMR system and supplemental web-based programs
Skills Required
- High school diploma or GED certificate
- Associate degree
- Computer experience, including Microsoft Word and Excel
- Clerical skills, including copier and fax operation, typing at least 40 words per minute, and answering multiline phone systems
- Pass Excel and Word testing
- Ability to organize and prioritize workload
- Ability to think independently and solve problems
- Ability to answer crisis calls
- Prior experience with EMR form building or relevant experience
What We Do
Crittenton Services is a licensed, accredited behavioral health provider serving children and families throughout West Virginia. It offers residential treatment and specialized care for pregnant and parenting girls and young women, plus community-based counseling through its Wellspring Family Services program. Its broader behavioral-health continuum includes outpatient counseling, and its programs also include Willow Tree Learning Academy. The organization’s mission is to help individuals, families, and communities heal, grow, and thrive.
