This position may qualify for a sign on bonus
Responsible for acting as the working lead in the Fitness Centers. Coordinates front desk procedures, membership engagement and
growth, customer satisfaction, programs, community engagement and related activities. Develops and supervises programs for the
maximum utilization of services and equipment. Possesses knowledge of general health and fitness operations, trends and quality
management. Responsible for training/mentoring and scheduling/staffing for the center and Customer Service staff. Responsible for
work process of the Customer Service department as well as daily operations. Completes established competencies for the position
within designated introductory period. Other related duties as assigned.
- Supports established goals and objectives that support overall strategic plans of the facility/Baptist Health System
- Monitors the annual department operating and capital budgets
- Supervises daily operations of assigned department/s
- Supervises performance of staff
- Demonstrates objectivity in decision making, utilizing facts to support decisions
- Supports the mission statement, policies and procedures of the Baptist Health System/
- Participates in eliminating boundaries to achieve integrated, efficient and quality service
- Achieves ongoing compliance with all regulatory agencies
- Serves as a resource to employees and customers as demonstrated by visibility and knowledge of ssues
- Demonstrates flexibility in response to change
MINIMUM EDUCATION: Associate’s Degree from accredited school or college
PREFERRED EDUCATION: Bachelor’s Degree from an accredited college or university in Management, Business,
Exercise Science or Healthcare.
MINIMUM EXPERIENCE: 4 years of Customer Service experience with at least 1 year in a lead or supervisory
role
PREFERRED EXPERIENCE: 2 years of Fitness Center or Healthcare management experience
REQUIRED CERTIFICATIONS/LICENSURE: NA
PREFERRED CERTIFICATIONS/LICENSURE:
REQUIRED COURSES/ COMPLETIONS (e.g., CPR): Must have active healthcare provider Basic Life
Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of
hire
Embark on a rewarding career with Tenet Healthcare hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.
At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
About the TeamTenet’s hospital operations segment includes 52 acute care and specialty hospitals in nine states, as well as other facilities such as primary and specialty care clinics, diagnostic imaging centers, micro-hospitals and off-campus emergency departments. Our hospitals are well known for delivering excellent medical care and offering a complete range of services tailored to the needs of each community we serve. From preventative and diagnostic services to expertise in some of the world’s leading technologies, we work with multidisciplinary teams of physicians and healthcare professionals dedicated to the good health and well-being of our neighbors. Tenet also offers opportunities to work at the corporate level in Dallas, TX and in the markets we serve. Corporate and executive positions support the mission of the enterprise.
Skills Required
- Associate's degree from an accredited school or college
- Four years of customer service experience
- At least one year in a lead or supervisory role
- Active healthcare provider Basic Life Support certification on hire from the American Red Cross or American Heart Association
- Bachelor's degree in Management, Business, Exercise Science, or Healthcare
- Two years of fitness center or healthcare management experience
What We Do
Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest ambulatory platform in the country, which operates ambulatory surgery centers and surgical hospitals. We also operate a national portfolio of acute care and specialty hospitals, other outpatient facilities, a network of leading employed physicians and a global business center in Manila, Philippines. Our Conifer Health Solutions subsidiary provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve. For more information, please visit www.tenethealth.com.
