Role Overview
We are seeking a high-energy, proactive, and organized Office Coordinator to be the face and "engine" of our new Austin office. This is a unique role: for the first six months, you will be a key player in our office launch—setting up vendor accounts, drafting operational SOPs, and ensuring the building is ready for ~300 employees. Once the office is live, you will be managing the front desk while keeping our office operations running smoothly.
Key Responsibilities
- Vendor Coordination: Act as the primary point of contact for contractors, movers, furniture installers, and utility providers.
- Operations Setup: Sourcing and managing accounts for snacks/beverages, janitorial services, security, and office supplies.
- Standard Operating Procedures (SOPs): Create the "Office Playbook", including guest check-in protocols, mail distribution, and emergency response plans.
- Asset Management: Help track furniture and equipment deliveries.
- Front Desk Leadership: Provide a "concierge-level" experience for 300 employees and guests.
- Manage check-ins, badges, and the multi-line phone system.
- The "Knowledge Hub": Act as the primary resource for all employee questions regarding the building and amenities. Maintaining relevant documentation and website up to date.
- Facility Oversight: Conduct weekly walkthroughs to ensure the space is tidy, functional, and safe. Working with the janitorial staff and vendors to ensure adequate kitchen restocking, cleanliness, maintenance and repairs as needed.
- Event Support: Assist with internal culture events and logistics.
Who You Are
- A Self-Starter: You don't wait for a task list; you see a problem and fix it before anyone else notices.
- Social & Personable: You genuinely enjoy interacting with people and can remain calm and friendly during a busy morning rush.
- Highly Organized: You can juggle a vendor delivery, a broken HVAC call, and a guest check-in simultaneously.
- Local Knowledge: Familiarity with the Austin area (especially the Parmer/Avery Ranch corridor) is a plus for vendor sourcing.
Minimum Qualifications
- 3+ years of experience in office coordination, facilities management, or high-end hospitality.
- Proficiency in Google Workspace and/or Microsoft Office and visitor management software (e.g., Envoy).
- Advanced digital literacy with a focus on administrative technology (e.g. develop SOPs, update website content)
- Ability to lift up to 30 lbs (for package handling) and remain mobile throughout the day.
- Strong written communication skills for drafting office-wide announcements.
- Highly proficient in time management and prioritizing.
- Proficient in high-stakes front-office operations.
Determining compensation for this role (and others) at Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Highspring believes that the following pay range reasonably estimates the hourly compensation for an individual hired into this position in geographies that require salary range disclosure to be between the range below.
Skills Required
- 3+ years of experience in office coordination, facilities management, or high-end hospitality
- Proficiency in Google Workspace and/or Microsoft Office and visitor management software (e.g., Envoy)
- Advanced digital literacy with a focus on administrative technology (develop SOPs, update website content)
- Ability to lift up to 30 lbs and remain mobile throughout the day
- Strong written communication skills for drafting office-wide announcements
- Highly proficient in time management and prioritizing
- Proficient in high-stakes front-office operations (check-ins, badges, multi-line phone system)
- Experience with vendor coordination and facilities oversight (contractors, movers, furniture, utilities)
- Self-starter with proactive problem-solving
- Social and personable; able to remain calm and friendly during busy periods
- Highly organized; able to juggle multiple operational tasks simultaneously
- Familiarity with the Austin area (Parmer/Avery Ranch corridor)
MorganFranklin Consulting Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MorganFranklin Consulting and has not been reviewed or approved by MorganFranklin Consulting.
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Fair & Transparent Compensation — Pay is considered competitive for a mid‑market consultancy, with compensation often characterized as good or comparable relative to expectations. Feedback suggests pay is generally above average within its segment rather than top‑of‑market.
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Healthcare Strength — Health coverage is frequently described as solid, with medical, dental, and vision plans complemented by wellness resources. Feedback suggests healthcare benefits are a relative strength within the overall package.
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Pay Growth & Progression — Compensation shows clear upside with seniority, with wide ranges across levels and materially higher totals at advanced roles. Feedback suggests advancement and strong performance can meaningfully increase total pay.
MorganFranklin Consulting Insights
What We Do
MorganFranklin Consulting is a management advisory firm that works with leading businesses to address complex and transformational finance, technology and business objectives. Areas of expertise include: • Accounting & Risk Advisory • Technology Enablement • Cybersecurity • Transaction Services • Strategic Transformation & Program Execution • Supply Chain Planning MorganFranklin is headquartered in the Washington D.C. area with regional offices in Atlanta, New York, San Francisco, Los Angeles, Raleigh, Nashville and Charlotte. The company supports clients across the globe
