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Ready to be a Titan?
As the Associate, Office Coordinator, you will support company operations in our Armenia office on a 4-week contract basis. We take our culture very seriously here at ServiceTitan and are proud of making it an integral part of the overall ServiceTitan experience. The goal is to make both Titans and guests of Titans comfortable and valued. The ideal candidate will have an outgoing and friendly personality while also being very perceptive and disciplined to get things done from A to Z. You should be able to deal with emergencies timely and effectively while streamlining office operations in a calm and pleasant manner. Multitasking and stress management skills are essential for this position.
What you'll do:
- Provide coverage at the front desk as needed by scheduling, tracking, greeting, and directing visitors and guests.
- Conduct regular office check-ups to support and manage the office space, ensuring cleanliness, security, organization, and seat management.
- Responsibly manage stationery orders, medicine, and employee nourishment: lunch, drinks, snacks.
- Receive, sort, and distribute daily mail/deliveries.
- Help plan/execute company events and communicate with vendors
- Identify, suggest, and implement improvements to existing processes for greater efficiency, including leveraging AI and automation tools.
- Demonstrate the ability to independently plan daily and weekly tasks efficiently.
- Juggle multiple tasks and responsibilities with increasing efficiency.
- Be flexible for working late shifts (up until 9 pm).
What you'll bring:
- Proven work experience as an office/workplace coordinator
- Strong decision-making skills
- Ability to lead a project from A to Z with some guidance
- Strong multitasking and time-management skills, with the ability to prioritize tasks
- Dedicated to providing best-in-class service for Team members
- Ability and strong desire to automate processes using AI tools
- Strong written, verbal, organization & problem-solving skills
- Ability to be resourceful and proactive when issues arise
- Fluency in Armenian and English
- Excellent knowledge of GoogleDocs & Microsoft Office (especially Excel and Word)
- Higher education is a plus
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
Use of AI Technology:
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
Skills Required
- Proven work experience as an office or workplace coordinator
- Strong decision-making skills
- Ability to lead a project from beginning to end with some guidance
- Strong multitasking and time-management skills, including prioritization
- Commitment to providing high-quality service to team members
- Ability and strong desire to automate processes using AI tools
- Strong written, verbal, organizational, and problem-solving skills
- Resourceful and proactive approach to resolving issues
- Fluency in Armenian and English
- Excellent knowledge of Google Docs and Microsoft Office, especially Excel and Word
- Higher education
ServiceTitan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ServiceTitan and has not been reviewed or approved by ServiceTitan.
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Healthcare Strength — Healthcare coverage is positioned as a major strength, with multiple plan features emphasizing broad medical, dental, and vision support plus telehealth-style access. Additional elements like HSA/FSA options and employer contributions reinforce perceived value beyond base pay.
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Parental & Family Support — Parental leave and family-forming support appear notably robust, with repeated references to paid leave and meaningful adoption/fertility assistance. The package is described as supportive across different family paths, though specifics can vary by plan and location.
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Fair & Transparent Compensation — Compensation is portrayed as generally competitive in several functions, particularly in engineering and experienced roles, contributing to an overall sense of being paid fairly. Equity and bonus components are also described as meaningful parts of total rewards for many roles.
ServiceTitan Insights
What We Do
ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses and aim to democratize the power of technology. The trades industry approaches $800B in North America alone and was significantly underserved by traditional software industry leaders prior to ServiceTitan’s entrance to the market. Today, ServiceTitan powers the businesses of more than 5,000 customers, is backed by the world’s leading venture capitalists, and continues to target triple-digit growth annually. ServiceTitan unlocks for small business, the tools and support that big business has enjoyed for decades; helping everyday entrepreneurs run and grow their businesses so they can build better lives for themselves and their families.
Why Work With Us
Not only do we change the lives of our customers, but we strive to create an environment full of opportunities that will change the lives of our employees. We are committed to giving extraordinary talent, extraordinary opportunity, and we prioritize investing in Titans, through a suite of benefits, learning and growth opportunities, and more.
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