The Role
Provides clerical and administrative support by maintaining client charts, processing medical equipment and supply orders, tracking documentation and returned equipment, answering phones, handling mail and faxes, making copies, and supporting office operations across assigned territories. May also participate in community outreach and assist other teams as needed.
Summary Generated by Built In
Put your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a difference in your career!
Provide support functions for office staff while being responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency
Qualifications
- High school diploma or general education degree (GED)
- Entry level candidates will be considered, however a minimum of one (1) or more years of clerical and/or medical office experience preferred.
- Moderate computer skills and knowledge of Microsoft Office products
- Strong communication and interpersonal skills
- Maintains confidentiality
- Able to deal with frequent change, delays or unexpected events
Essential Functions/Areas of Accountability
- Maintain client charts including filing nurse shift reports and case manager visit reports.
- Assist with supply orders and documentation form orders for assigned territories.
- Assist with other territories as needed due to vacation, illness, etc.
- Maintain a file with documentation form orders.
- Make copies for office as needed.
- Process initial orders for DME equipment for clients (ex. pulse oximetry, oxygen, etc.) and keep a log of completed orders.
- Track initial supplies going to clients and case managers.
- Track and clean returned equipment coming from clients and case managers.
- Answer phones, fax documents, make copies and process incoming and outgoing mail.
- Participate in community outreach activities as assigned by the Community Outreach Vice President (if applicable) Other duties as assigned by the Office Manager, Regional Director of Clinical Operations, Nurse Administrator, Community Outreach Vice President and Human Resources Vice President
The typical base pay range for this role is USD $36,400 - $54,080 per year.
Individual base pay depends on various factors, in addition to primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience, skills and other market-based factors.
Available Benefits Include
- Medical
- Dental
- Vision
- 401(k)
- Company Paid Short Term Disability
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid Time Off
- Voluntary Benefits
Please contact Mark Rainey II at or at [email protected] today to learn more about our opportunities where you can make a difference in your own career!
Professional Case Management is an Equal Opportunity Employer.
Skills Required
- High school diploma or GED
- One or more years of clerical or medical office experience
- Moderate computer skills and knowledge of Microsoft Office products
- Strong communication and interpersonal skills
- Ability to maintain confidentiality
- Ability to deal with frequent change, delays, or unexpected events
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The Company
