The Role
Provide administrative support to the Practice Manager and hospital team: scheduling, answering phones, greeting clients, managing records/supplies, assisting with payroll/invoicing, onboarding, mail, events, and special projects to maintain an organized, professional veterinary clinic.
Summary Generated by Built In
The Office Assistant supports the day-to-day administrative operations of a veterinary hospital and serves as a key resource to the Practice Manager. This position helps maintain efficient clinic operations by providing administrative support, coordinating office activities, managing records and supplies, and assisting team members, clients, and vendors as needed. The Office Assistant contributes to a professional, organized, and welcoming environment for employees and clients.
Key Responsibilities
- Provide administrative support to the Practice Manager and hospital leadership team.
- Assist with scheduling, filing, data entry, records, and more based on experience.
- Answer phones, manage correspondence, and route inquiries appropriately.
- Greet and assist clients, visitors, and vendors in a professional manner.
- Maintain office and breakroom supplies and coordinate orders as needed.
- Support onboarding activities for new team members, including preparing materials and assisting with paperwork.
- Assist with payroll, invoicing, reporting, and other administrative processes as directed.
- Coordinate incoming and outgoing mail, packages, and deliveries.
- Maintain organized employee, vendor, and clinic documentation in accordance with company policies.
- Assist with clinic events, meetings, and team engagement activities.
- Help ensure the office and administrative areas remain organized, professional, and functional.
- Support special projects and perform other duties as assigned.
Skills, Knowledge and Expertise
- High school diploma or equivalent required.
- Previous experience in administrative, office support, or customer service preferred.
- Veterinary clinic experience required.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general office technology required.
- Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities in necessary for this role.
- Excellent verbal and written communication skills.
- Strong attention to detail and accuracy.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Ability to work independently while collaborating effectively with team members.
Benefits
- Tuition reimbursement for Credentialed/Registered Veterinary Technicians
- Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!
- Health Care Plan (Medical, Dental & Vision Options)
- 401k Match
- Paid time off (PTO)
- Paid Parental Leave + Paid Maternity Leave
- One (1) Work/Life Balance day off
- Short-term and long-term disability options
- Supplemental insurance options
- Discounted Veterinary Care
- Scrub allowance
- Hands-on and E-training
- Professional growth opportunities
About
Relationships are at the heart of everything we do. At AVG, this phrase is our North Star for empowering our 200+ hospitals across America, including General Practices and the first-of-its-kind industry disruptor, UrgentVet. Our relationship-based approach guides our victories, sweetens our celebrations, fuels our Core Values, and shapes our interactions with intention and compassion.We believe this sets us apart from everyone across virtually every industry — not our fast growth and countless wins, but our culture and the values that inspire it. Here, our people don’t just work; they thrive, grow, and lead with a passion that's anything but ordinary. And they aren’t just our colleagues; they are our mentors, cheerleaders, and friends. The best part? There’s room for you at AVG, too.
Skills Required
- High school diploma or equivalent
- Veterinary clinic experience
- Proficiency with Microsoft Word, Excel, Outlook and general office technology
- Previous administrative, office support, or customer service experience
- Strong organizational skills and ability to prioritize tasks
- Excellent verbal and written communication skills
- Strong attention to detail and accuracy
- Ability to maintain confidentiality and handle sensitive information appropriately
- Ability to work independently while collaborating effectively with team members
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The Company
What We Do
American Veterinary Group provides a viable exit strategy by helping veterinarians realize their goal of selling their animal hospitals. Our goal is to be a flexible partner for veterinary business owners at all stages, from younger veterinarians wanting to invest in a practice, to more experienced veterinarians preparing for retirement. Also, unlike other operators, we believe that there are opportunities in partnering with hospitals of varying sizes and models and we’re confident that our team can help bring your practice to the next level. With our continually expanding family of hospitals, we’re always seeking like-minded individuals to join our team as Lead Veterinarians, Practice Managers, Associate Veterinarians, Technicians, Receptionists, and Kennel Team. If you would like additional information about partnering with the American Veterinary Group team, seeking a career in our hospitals, or simply learning more about us and the process of valuing your practice, there are several ways to contact us. (877) 292-0524 [email protected]
