External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.
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Job Title:Office Assistant
Primary Job Posting Location:
Macon, GA 31207Additional Job Posting Locations:
(Other locations that this position could be based)
Job Details:The School of Medicine is searching for an Office Assistant on the Macon, Georgia campus.
Responsibilities:
The Office Assistant serves as the primary point of contact for the Mercer University School of Medicine (MUSM), establishing a professional and welcoming presence for all visitors and callers. Responsibilities include front desk reception, guest engagement, management of incoming calls, coordination of room reservations through the 25Live system, and oversight of daily mail operations for the Dean’s Suite and MUSM departments. Additional duties include administrative support for assigned projects, coordination of office supply management for the Dean’s Suite, processing of Federal Express shipments and related payments, and collaboration with the Finance Team to complete Supplier Invoice Requests. Backup coverage for essential functions during scheduled absences is required.
Qualifications:
Candidates must have a high school diploma/GED and some prior administrative support experience. Candidates must be able to use Microsoft Word/Excel/Office Suite. Candidates with a bachelor's degree and/or prior higher education experience are highly desirable.
Knowledge/Skills/Abilities:
Demonstrated ability to communicate effectively with key stakeholders across external organizations and agencies throughout Georgia, as well as with all levels of management within the Mercer University School of Medicine.
Strong customer service skills with the ability to interact professionally and effectively with both internal and external constituents.
Proficiency in Microsoft Word and Excel to prepare reports, correspondence, and a variety of documents.
Ability to accurately and efficiently prepare, process, and enter documents within the Workday system.
Ability to maintain strict confidentiality while serving as a liaison between administrative staff and faculty.
Ability to work independently, prioritize tasks, and manage workload to meet established deadlines.
Ability to manage multiple tasks simultaneously, monitor ongoing activities, anticipate needs, and plan accordingly, supported by strong interpersonal skills.
Background Check Contingencies:
- Criminal History
Document Attachments:
- Resume
- Cover letter
- List of three professional references with contact information
About Mercer University
Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer’s twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer’s employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community.
Why Work at Mercer University
Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and so much more!
At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.
For more information, please visit: https://hr.mercer.edu/prospective-employees/
Scheduled Weekly Hours:40
EEO/Veteran/Disability
Skills Required
- High school diploma or GED
- Some prior administrative support experience
- Proficiency with Microsoft Word, Excel, and Office Suite
- Ability to accurately prepare, process, and enter documents in Workday
- Front-desk reception and professional customer service skills
- Strong written and verbal communication skills with diverse stakeholders
- Ability to maintain strict confidentiality
- Ability to prioritize, manage multiple tasks, and work independently
- Experience coordinating room reservations (25Live) and processing FedEx shipments/payments
- Bachelor's degree and/or prior higher education experience
- Successful completion of criminal history background check
What We Do
Mercer University is a private research university based in Macon, Georgia. Founded in 1833, it is the oldest private university in the state, enrolling over 9,000 students across 12 colleges and schools. The university focuses on providing undergraduate, graduate, and professional education, while promoting academic research and its practical application in service to others.
