Description
As a Office Assistant, you will be an integral member of the Port Royale team. This role requires a strong sense of reliability, exceptional accuracy, and a commitment to financial stewardship. Attention to detail is essential, as your responsibilities are crucial for ensuring consistent and timely lease accounting operations within the organization.
Company Overview
Best In Boating is hiring to join our team!
Port Royale Marina (est. 2006) - Port Royale Marina is our flagship location on Lake Lanier. Offering premier boating, rentals, and full-service amenities that create an unbeatable on-the-water experience.
RESPONSIBILITIES:
Customer Service:
- Assist boaters with slip inquiries, marketing, and leasing opportunities.
- Negotiate, prepare, and complete slip lease agreements accurately and professionally
- Provide clear explanations of marina policies, lease terms, and account details
- Accept, process, and post customer payments
- Address customer questions regarding account balances, billing, and services
- Deliver friendly, knowledgeable service to build positive relationships with marina customers
- Direct customer inquiries or concerns to the appropriate department when needed
Accounting & Administrative Support:
- Maintain accurate customer records, contracts, and lease documentation
- Utilize the marina computer system for customer setup, data entry, scheduling boat launches and retrievals, and reporting
- Support special projects and administrative tasks as assigned
- Ensure accuracy, organization, and confidentiality of financial and customer information
REQUIREMENTS:
- Must pass a background check.
- Proficiency in Microsoft Office and CRM software.
- Must be authorized to work in the United States and provide proper documentation.
- 9 AM to 5 PM with one weekend day either Saturday or Sunday required, 5-day work week.
- At least 2 years of customer service experience preferred.
BENEFITS:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-term disability
- Flexible spending account
- Paid time off
Required Skills:
- Attention to Detail
- Teamwork
- Communication
- Organizational Skills
- Positive Attitude
- Work Ethic
- Time Management
Skills Required
- Pass a background check
- Proficiency in Microsoft Office
- Proficiency in CRM software
- Authorized to work in the United States and able to provide proper documentation
- Work 9 AM to 5 PM, five days per week, including one weekend day
- At least 2 years of customer service experience
- Attention to detail
- Teamwork
- Communication skills
- Organizational skills
- Positive attitude
- Work ethic
- Time management skills
What We Do
Best in Boating is a premier marina and boating services provider operating in the state of Georgia, USA.
