Office Assistant

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St. Francis, WI, USA
In-Office
Entry level
Healthtech • Professional Services • Social Impact
The Role
Provide administrative and clerical support in a long-term care clinic: greet patients, answer phones, schedule appointments, maintain patient charts and records, manage office supplies and equipment, communicate with providers and care team, and perform general office duties on an as-needed (PRN) schedule.
Summary Generated by Built In

It's more than a career, it's a calling.

WI-St Francis Home

Worker Type:

PRN

Job Highlights:

Job Opportunity: Office Assistant

Department: Long Term Care

Location: SSM Health St. Francis Home

33 Everett St., Fond du Lac, WI 54935

Position Details

  • Schedule: PRN; scheduled on an as needed basis
  • Shift: Days
  • Required Education: High School diploma/GED or 10 years of work experience
As a Medical Office Assistant, you will provide administrative and clerical support in a healthcare office setting. Responsibilities include greeting patients and visitors, answering phones, scheduling appointments, maintaining records and patient charts, managing office supplies, and supporting providers and healthcare team members. Strong communication, organization, and customer service skills are essential.

Job Summary:

Supports clinic, department or program in an administrative capacity.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES 

  • Performs duties under supervision and within well established guidelines. 
  • Greets patients or visitors, answers/screens/routes telephone calls, files, distributes mail and performs other general clerical duties.
  • May provide assistance with programs/software for Providers. May assemble and maintain patient charts. 
  • Responsible for making copies, answering phones, making appointments, and maintaining records. 
  • May be responsible for maintaining office inventory including ordering supplies. Ensures that office equipment is in good working order and requests repairs or maintenance as needed. 
  • Communicates with patients, families, physicians and other healthcare team members about patient care according to protocol. 
  • Performs other duties as assigned. 

 

EDUCATION 

  • High School diploma/GED or 10 years of work experience

 

EXPERIENCE 

  • No experience required

 

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

  • None

Department:

8050010068 SFH General Admin

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

0

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

  • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). 

  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

  • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. 

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

Skills Required

  • High School diploma or GED (or 10 years of work experience)
  • No prior experience required
  • Strong communication, organization, and customer service skills
  • Frequent keyboard use and data entry
  • Ability to greet patients, answer phones, schedule appointments, and maintain records
  • Ability to frequently lift/carry and push/pull objects 0-25 lbs; occasional 25-50 lbs
  • No professional license or certification required

SSM Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SSM Health and has not been reviewed or approved by SSM Health.

  • Healthcare Strength Multiple medical plan options and pharmacy programs, including steep copay discounts at SSM Health Pharmacies and routine vaccines at no cost, are emphasized. These design elements indicate robust core coverage that can anchor overall value.
  • Retirement Support A 403(b)/401(k) with employer match plus a fixed annual employer contribution, auto-enrollment, and a year-end match true-up are featured. This structure provides clear support for long-term savings for eligible employees.
  • Affordable Benefits Income-based premium discounts, zero-cost prescriptions for qualifying households, and pharmacy copay reductions can lower out-of-pocket costs when using in-network resources. On-demand pay (DailyPay) also aids near-term affordability for eligible roles.

SSM Health Insights

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The Company
40,000 Employees
Year Founded: 1877

What We Do

SSM Health is a Catholic, not-for-profit, fully integrated health system dedicated to advancing innovative, sustainable, and compassionate care for patients and communities throughout the Midwest and beyond. The organization serves comprehensive health needs through hospitals, physician offices, outpatient and virtual care services, comprehensive home care and hospice services, a fully transparent pharmacy benefit company, a health insurance company and an accountable care organization.

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