Office Assistant

Posted 8 Days Ago
Be an Early Applicant
Honolulu, HI, USA
In-Office
20-24 Hourly
Junior
Fitness • Healthtech
The Role
Greet patients, manage front-desk operations (phones, scheduling, data entry), maintain EMRs and patient charts, verify insurance, handle payments, and support administrative tasks to ensure smooth patient flow.
Summary Generated by Built In
Company Description

At JACO Rehab, our mission is to empower our patients by providing individualized, innovative, and intelligent care! We pride ourselves on providing one-on-one care to our patients, which focuses on manual therapy and exercise.

We first opened our doors in 1998, and have since grown to four locations: Honolulu, Waikele, Mililani, and Kapolei. Over the years, we have helped thousands of people in Hawaii get back to doing the things they love most because we offer one-on-one physical therapy, injury prevention programs, and performance services for runners, paddlers, and other athletes. 

Job Description

Position Overview:

The Office Assistant is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is a point-of-contact for all non-clinical patient services.  Your big smile in our fun and energetic clinic will go a long way!

 Job Duties:

  • Greet patients and provide outstanding customer service
  • Answer phones
  • Electronic Scheduling
  • Data Entry
  • Verify current personal and financial information
  • Maintain patient charts and electronic medical records
  • Verify insurance benefits
  • Charge tickets
  • Collecting, posting, and depositing patient payments
  • Faxing, filing, and performing any other duties as assigned

Qualifications

  • High school graduate or equivalent
  • 1+ years of previous medical front office experience.
  • Excellent telephone skills
  • Proficient in Word and Excel
  • Previous experience with medical software preferred
  • Available and flexible with your hours
  • Close attention to detail
  • Time Management and Organizational skills 
  • Team player attitude and energetic with a focus on excellent customer service

Additional Information

Compensation: $22 -23 hourly, depending on experience level

  •  401k
  • Multiple opportunities for professional development, specialization, and leadership
  • Corporate discount plans
  • Employee Assistance Program (EAP)
  • Family-friendly work environment
  • Investment from a company that wants you to succeed and thrive

Skills Required

  • High school graduate or equivalent
  • 1+ years of previous medical front office experience
  • Excellent telephone skills
  • Proficient in Word and Excel
  • Available and flexible with your hours
  • Close attention to detail
  • Time management and organizational skills
  • Team player attitude and energetic with a focus on excellent customer service
  • Previous experience with medical software
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The Company
Houston, Texas
290 Employees
Year Founded: 1990

What We Do

U.S. Physical Therapy is a publicly held company that operates hundreds of outpatient physical and occupational therapy clinics.

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