ChristianaCare's Outpatient Neurology at the Health Care Center, Newark is looking for a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment.
Outpatient Neurology- HCC at Newark is located at 200 Hygeia Drive in Newark, Delaware. At ChristianaCare’s outpatient neurology practice, our neurologists partner closely with patients to create individualized treatment plans that support living well with neurological conditions. Our team is trained to help patients effectively manage current symptoms, recognize and address new concerns, and receive the appropriate treatment at every stage of their care. Through ongoing monitoring and a compassionate, collaborative approach, we are committed to helping each patient achieve the best quality of life possible.
Outpatient Neurology | ChristianaCare
The Medical Office Assistant I schedules appointments with attention to insurance, greets patients while collecting necessary information, and processes referrals while maintaining confidentiality.
Work Schedule:
Monday - Friday: 7:30am to 5:00pm
Hours could vary, will not exceed 40 hours/week
No weekends or holidays
Why You’ll Love Working at ChristianaCare
Comprehensive, First‑Day Health Coverage:
Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.Generous Paid Time Off
Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.Tuition Reimbursement for Career Growth
Advance your education with up to $5,250 per year in tuition reimbursement.Grow Your Family with Confidence
We’re here to support every step of your journey to parenthood—whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.Paid Parental Leave
Receive 12 weeks of paid parental leave to support your growing family, after one year of service.Retirement Planning & Financial Well-Being
Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.
Duties / Responsibilities:
The Medical Office Assistant I handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments. They manage communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff. The role includes updating patients, scheduling tests and appointments, maintaining medical records, resolving patient issues, supporting administrative tasks, and following safety protocols, with additional duties as needed.
Position Qualifications:
High School Graduate or GED required.
Experience in a medical office setting is preferred but not required.
Why ChristianaCare
Are you passionate about making a difference in people’s lives? As a Medical Office Assistant I, you’ll play a key role in supporting daily operations and ensuring a smooth, positive experience for patients and staff. This is more than just a job—it’s an opportunity to be part of a mission-driven team dedicated to excellent service and care.
When we lead with love, excellence is inevitable.
#LI-RT1
Hourly Pay Range: $17.32 - $25.12This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date
Jun 23, 2026EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/
Skills Required
- High School Diploma or GED
- Experience in a medical office setting
- Maintain patient confidentiality and follow safety protocols
- Strong communication and problem-solving skills
What We Do
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of primary care and outpatient services, home health care, urgent care centers, three hospitals (1,336 beds), a freestanding emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health. It also includes the pioneering Gene Editing Institute. ChristianaCare is nationally recognized as a great place to work, rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation’s Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America’s 50 Best Hospitals and continually ranked among the nation’s best by U.S. News & World Report, Newsweek and other national quality ratings. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. With its groundbreaking Center for Virtual Health and a focus on population health and value-based care, ChristianaCare is shaping the future of health care
