Full time (80 hours biweekly)
Monday - Thursday 8:30-6; Friday 8-12
Weekend and holiday rotation
General Summary
Performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed.
ResponsibilitiesEssential Functions:
- Answers telephones, routes callers, takes messages and provides routine information to callers.
- Greets and registers patients in accordance with established policies and procedures.
- Schedules patient appointments within established parameters.
- Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information.
- Bills insurance carriers for appropriate payments.
- Contacts carriers to follow up on balances due.
- Maintains up-to-date patient accounts.
- Prepares and maintains records of patient charges.
- Creates medical records for new patients.
- Establishes and maintains files and records on an ongoing basis.
- Schedules meetings, training and other requirements for staff.
- Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
- Compiles data for and prepares regularly scheduled or special reports, analyses and statements.
Common Expectations:
- Maintains established policies and procedures, objectives, quality assessment and safety standards.
- Maintains professional growth and development.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
- Opens and routes incoming mail; distributes correspondence and other material to staff.
- Orders office supplies as necessary.
- Participates in administrative staff meetings and attends other meetings as assigned.
Qualifications
Minimum Education:
- High School Diploma or GED Required
Work Experience:
- Less than 1 year 6 months Required
Knowledge, Skills, and Abilities:
- Medical Terminology.
Benefits Offered:
- Comprehensive health benefits
- Retirement savings plan
- Paid time off (PTO)
- Education assistance
- Financial education and support, including DailyPay
- Expanded Paid Parental Leave
For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)
Skills Required
- High School Diploma or GED
- Less than 1 year 6 months work experience
- Knowledge of medical terminology
What We Do
WellSpan Ephrata Community Hospital is a full-service, non-profit general medical and surgical hospital located in Ephrata, Pennsylvania. As part of the WellSpan Health system, it provides a wide range of medical services, including emergency care, surgery, maternity, and specialized care centers. The hospital serves residents of northern Lancaster County and surrounding areas, focusing on delivering quality, community-centered healthcare.
