At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
OVERVIEW
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
Your Role
A highly organized team player who will be responsible in overseeing the day-to-day operations of the office and ensuring that the facilities are well-maintained and running smoothly. This role requires a proactive individual who can handle multiple tasks simultaneously and has a strong understanding of office management and facility maintenance. The successful candidate will have an excellent organizational and communication skills, a keen eye for detail, and the ability to work independently as well as part of the team.
Your Impact
- Act as the front-of-house ambassador, greeting employees and visitors warmly, providing concierge-style support and ensuring a professional guest experience.
- Oversee daily office operations and ensure proper functioning of office utilities and services.
- Coordinate maintenance and repair of office equipment and facilities.
- Liaise with vendors and service providers for office and facility needs.
- Coordinate with the building management and contractors for any facilities-related issues.
- Monitor and manage office cleaning and maintenance services.
- Monitor and manage all admin/facilities-related inventories to ensure continuous replenishment of supplies and place orders when necessary.
- Manage incoming and outgoing mail and courier services.
- Manage visitor/applicants access and provide assistance onsite.
- Coordinate office communications from drafting up to sending out (e.g. internal announcement).
- Provide assistance on employee engagement activities from planning, coordination and, execution.
- Oversees and responds to Facilities Helpdesk tickets.
- Provide general administrative support to staff and management.
- Contribute to team effort by assisting with special projects as needed.
Your Experience
- With 1-2 years of experience as an Office and Facilities Administrator or similar role ideally in a global organization
- Strong organizational and multitasking skills
- Excellent in written and verbal communication and interpersonal abilities
- Proficiency in MS Office (Word, Excel, Outlook)
- Familiarity with health and safety regulations
- Ability to work independently and as a part of a team
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
Skills Required
- 1-2 years of experience as an Office and Facilities Administrator or similar role
- Strong organizational and multitasking skills
- Excellent in written and verbal communication and interpersonal abilities
- Proficiency in MS Office (Word, Excel, Outlook)
- Familiarity with health and safety regulations
- Ability to work independently and as a part of a team
SolarWinds Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SolarWinds and has not been reviewed or approved by SolarWinds.
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Healthcare Strength — Health coverage is described as comprehensive, with some locations covering healthcare, dental, and vision at 100% and generally well-regarded plan quality. Feedback suggests wellness resources, counseling, and fitness reimbursements further strengthen the offering.
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Leave & Time Off Breadth — Paid time off, holidays, and a sabbatical after five years are part of the package. Feedback suggests global parental leave minimums add meaningful family support to the overall time-off mix.
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Pay Growth & Progression — Compensation is considered solid by many, with consistent raises noted alongside base pay. Feedback suggests bonuses and structured increases contribute to a sense of ongoing pay growth.
SolarWinds Insights
What We Do
SolarWinds is a leading provider of powerful and affordable IT management software. Our products give organizations worldwide—regardless of type, size, or complexity—the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals—IT service and operations professionals, DevOps professionals, and managed services providers (MSPs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures and applications. The insights we gain from them, in places like our THWACK® community, allow us to solve well-understood IT management challenges in the ways technology professionals want them solved. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for network and IT service management, application performance, and managed services.
