What we will offer you:
Culture: Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do.
Competitive Compensation: We offer a highly competitive compensation and total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly.
Flexibility: We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively.
Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.
Employee Assistance Programs: We care about you! You and your family will have access to LYRA, an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial, and social well-being.
Opportunity: A continuous focus on professional development with many opportunities for training and career growth.
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization.
Superior Plus Propane is currently seeking a highly motivated Office Administrator whose role is to answer incoming calls from customers regarding service and appliance, walk-in support, deposits and inventory. Professionally and efficiently work with customers to resolve issues in a positive manner.
What you’ll do:
- Professionally handle incoming requests and calls from customers while ensuring that issues are resolved accurately and promptly.
- Assist and support walk in customers at location. · Contact customers to answer inquiries, resolve concerns and create new business.
- Process orders and complete forms/applications as required to fulfill customer requests
- Assist sales team with incoming requests and outbound notification for new services and products.
- Support additional CSC needs and requirements as assigned
- Employees may be required to work overtime hours and weekends when business needs require it.
- Other duties as assigned.
What you bring:
- High school diploma/GED required.
- Two years of customer service
- Strong attention to detail
- Proficiency with Microsoft office (Word/Excel)
- Ability to multi-task and prioritize workload
- Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening.
The hourly rate ranges from $20.00 – $22.00, with flexibility for highly qualified candidates based on industry experience, CDL/Hazmat endorsements, and technical expertise.
Please note the compensation information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, geographical location, as well as market and business considerations.
Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals, we welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at [email protected] let us know how we can enhance your experience.
Skills Required
- High school diploma or GED
- Two years of customer service experience
- Strong attention to detail
- Proficiency with Microsoft Office, including Word and Excel
- Ability to multitask and prioritize workload
- Legal authorization to work in the United States
- Availability to work overtime and weekends when business needs require it
What We Do
Superior Plus is a leading North American energy distributor serving approximately 710,000 customer accounts in the United States and Canada. Its primary businesses distribute propane, compressed natural gas, renewable natural gas and hydrogen, along with related products and services. The company supplies clean-burning fuels to residential, commercial, utility, agricultural and industrial customers that are not connected to a pipeline, supporting their heating, transportation and operational needs.
