Office Administrator
Salary: £26,227.50 per annum plus company benefits
Location: Leeds, LS1 5HN with some travel to Manchester, M2 2AW
Contract: Full Time, Permanent
Shifts: 37.5 hours per week, Monday – Friday, 9.00am-5:30pm, 1 hour unpaid lunch break
Work Model: Fully onsite
Williams Lea seeks an Office Administrator to join our team!
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.
Williams Lea employees, nearly 7000 people worldwide provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
Purpose of role
The Office Administrator’s principal role is to provide the client with the administrative support they need to provide seamless legal services to their customers and help them maximise the amount of time they are able to spend on fee-earning tasks.
Whilst working as part of a country wide team, this role will be the sole administrative support for the Leeds office, supporting the Manchester office when required. Based from the Leeds office, the individual will be proactive and flexible to work across the two sites, working from the Manchester office as and when required.
The Office Administrator will be responsible for completing defined legal administrative tasks, working within the client systems while adhering to all client processes, protocols and policies.
Key responsibilities
- Providing a defined administrative service, following standard operating procedures
- Delivering an exceptional electronic and hard copy file management service
- Sort, scan, rename, distribute incoming mail to the dedicated centralised filing area
- Manage outgoing mail, collate hard copy enclosures and obtain approval
- Provide photocopying, scanning, and printing as per customer instructions
- Handling original documents, such as wills and deeds
- Preparing engrossed and certified copies of original documents
- Preparing electronic bundles for the Courts
- Raising queries and concerns with designated individuals, as required
- Maintain all filing and work areas in a tidy and orderly manner
- Monitoring, maintaining and ordering office supplies when required
- Preparing meeting rooms for internal and external client meetings
- Offering administrative support for the wider team network when required or to maximise efficiency
Personal attributes
- Willing to travel to the Manchester office (travel paid for)
- Advanced knowledge of Microsoft Word, Outlook, Excel and other systems implemented by the firm.
- Excellent communication, organisation and team skills
- Excellent attention to detail
- Flexible and dependable, able to take the initiative
- Able to remain clam under pressure and work to tight deadlines and defined SOPs
- Conscientious, approachable and enthusiastic
- Able to quickly build confidence, respect and trust with others
- Have a positive approach to daily tasks and have a solution focused working method
Rewards and Benefits:
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected].
View our Privacy Notice http://www.williamslea.com/privacy-statement
Skills Required
- Advanced knowledge of Microsoft Word, Outlook and Excel
- Willingness to travel to Manchester office (travel paid)
- Fully onsite in Leeds, able to work Monday-Friday, 9:00am-5:30pm
- Excellent communication, organisation and team skills
- Excellent attention to detail
- Flexible, dependable and able to take initiative
- Able to remain calm under pressure and meet tight deadlines following SOPs
- Conscientious, approachable and enthusiastic
- Ability to build confidence, respect and trust quickly with others
Williams Lea Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Williams Lea and has not been reviewed or approved by Williams Lea.
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Healthcare Strength — Healthcare Strength: Health coverage includes medical, dental, vision, and prescription options, with the package characterized as comprehensive and acceptable in practice. Positive remarks highlight health insurance quality within the core offering.
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Retirement Support — Retirement Support: A 401(k) with employer match is provided alongside company-paid life insurance and disability coverage. These elements establish a standard foundation for long‑term financial security.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid time off, paid holidays, and paid parental leave are part of the offering in many roles. This breadth supports time away for rest and family needs.
Williams Lea Insights
What We Do
Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace. Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments. Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.









