We are seeking a talented individual to join our Business and Client Services (BCS) team at Mercer. This role will be based in Phoenix, Salt Lake City or Denver areas and offers a hybrid work arrangement, requiring a minimum of three days per week in the office.
As the Office Admin (OA), you will assist in organizing and managing local client and carrier events for the designated office and growth team. Key responsibilities include overseeing meeting and event planning, managing expenses, logistics, travel arrangements, and backup support to Office Leader.
We will count on you to:
Plan, coordinate and execute client and office events, from concept through completion
Assist local marketing efforts via coordination of email communication outreach and campaigns
Thrive and be motivated by an environment that embraces AI and technology-enabled tools
Support multiple projects and priorities simultaneously while maintaining attention to detail
Place and coordinate catering deliveries in partnership with office services
Support recruiting efforts for the local office, including campus hires and interns
Act as a cultural ambassador and assist with office and client events
Help facilitate onboarding and training for new consultants, as needed
Distribute time-sensitive office communications promptly
Support the planning and execution of local Colleague Resource Group (CRG) events
Serve as the primary coordinator for office Business Resiliency Management activities
Manage and resolve office space issues, coordinating with MMC Tech for any technology requirements
What you need to have:
Highly organized and able to work independently
Detail-oriented and very efficient
Flexible and have a great attitude
Ability to manage multiple projects and priorities in a fast-paced environment
Excellent verbal and written communication skills
Willing and able to travel to client events and offices in different cities/states as needed
What makes you stand out?
Minimum of 3 years of administrative or office coordination experience
Empathetic, courteous, positive demeanor
Ability to maintain and respect confidentiality
Strong problem-solving skills and decision-making capabilities
Being a team player with the ability to work with different personalities and working styles
Willingness to learn new software tools
Advanced Microsoft PowerPoint skills and formatting
Proficiency in Microsoft Word such as mail merges, Microsoft Outlook and Microsoft Excel
Experience using Microsoft Teams, expense system, booking travel
Knowledge of social media posting
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Skills Required
- Highly organized and able to work independently
- Detail-oriented and very efficient
- Flexible and have a great attitude
- Ability to manage multiple projects and priorities in a fast-paced environment
- Excellent verbal and written communication skills
- Willing and able to travel to client events and offices in different cities/states as needed
- Minimum of 3 years of administrative or office coordination experience
- Ability to maintain and respect confidentiality
- Strong problem-solving skills and decision-making capabilities
- Team player with ability to work with different personalities and working styles
- Willingness to learn new software tools
- Advanced Microsoft PowerPoint skills and formatting
- Proficiency in Microsoft Word (including mail merges), Microsoft Outlook and Microsoft Excel
- Experience using Microsoft Teams, expense systems, and booking travel
- Knowledge of social media posting
What We Do
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].
