Office Admin Manager

Sorry, this job was removed at 08:13 p.m. (CST) on Monday, Oct 13, 2025
Be an Early Applicant
8 Locations
In-Office
57K-114K Annually
Fintech • HR Tech • Insurance • Consulting
The Role
Company:Mercer

Description:

We are seeking a talented individual to join our Business and Client Services (BCS) team at Mercer. This role will be based in Chicago, IL; Minneapolis, MN; St. Louis, MO; Columbus, OH; Pittsburgh, PA; Dallas, TX; Houston, TX or Urbandale, IA office and offers a hybrid work arrangement, requiring a minimum of three days per week in the office.

As the Office Admin Manager, you will manage the integration of newly hired Office Admins into the workflow of the team. While overseeing services to ensure the efficient functioning of business support services and ensure compliance with established corporate standards.

We will count on you to:

  • Assume the role of Office Admin for the designated office
  • Coordinate the training schedule of new team members and help to integrate new members into the team.
  • Manage workflow coordination for the team; sending out coverage notes to organize coverage as appropriate; delegate overflow work.
  • Conduct mid- and year-end reviews for the assigned Office Admins in partnership with the Office Leader to facilitate staff development.
  • Provide coaching to Office Admins to help them achieve their goals, improve performance, and develop new skills.
  • Provide clear guidance to Office Admins regarding performance issues including conducting and enforcing disciplinary processes to enhance productivity and quality.

What you need to have:

  • 5+ years of corporate administrative experience in a people manager capacity
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to coordinate and manage workflows effectively
  • Experience in training and onboarding new team members
  • Proven ability to provide coaching and development support
  • Skilled in conducting performance reviews and providing constructive feedback

What makes you stand out?

  • Ability to address performance issues and enforce disciplinary processes professionally
  • Strong organizational and time management skills
  • Knowledge of corporate standards and compliance requirements
  • Problem-solving mindset with a focus on operational efficiency

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $57,000 to $114,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Similar Jobs

Brilliant Earth Logo Brilliant Earth

Luxury Sales Assistant Manager

eCommerce • Fashion • Retail
In-Office
Dallas, TX, USA

Brilliant Earth Logo Brilliant Earth

Consultant

eCommerce • Fashion • Retail
In-Office
Dallas, TX, USA
In-Office
Austin, TX, USA
75K-110K Annually
In-Office
Austin, TX, USA
150K-200K Annually
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
78,000 Employees
Year Founded: 1871

What We Do

Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries.

Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity.

Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics.

Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people.

Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society.

Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.

Similar Companies Hiring

Amplify Platform Thumbnail
Fintech • Financial Services • Consulting • Cloud • Business Intelligence • Big Data Analytics
Scottsdale, AZ
62 Employees
Camber Thumbnail
Social Impact • Healthtech • Fintech
New York, NY
53 Employees
Rain Thumbnail
Web3 • Payments • Infrastructure as a Service (IaaS) • Fintech • Financial Services • Cryptocurrency • Blockchain
New York, NY
40 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account