As a Billing Specialist, you will play a vital role in ensuring our billing processes are accurate and transparent. This is a semi-entry level position, ideal for someone eager to learn, grow, and contribute to a supportive team environment. You will audit our systems, resolve discrepancies, and be a trusted resource for our clients.
Hybrid role in our Syracuse, NY or Burlington, VT office.
- Audit billing systems and processes to ensure accuracy and compliance with company policies and client contracts.
- Identify and document billing variances, collaborating with team members to resolve issues quickly and effectively.
- Maintain clear records of audits, corrections, and validations for compliance and continuous improvement.
- Support system updates and new product launches by testing and validating billing processes.
- Serve as a friendly, knowledgeable point of contact for client billing questions or concerns, providing timely and professional responses.
- Assist with monthly close activities and internal/external audits.
- Ensure customer billing records are updated.
- Prepare reports related to billing discrepancies and solutions.
- Associate degree in Accounting, Finance, Business Administration, or equivalent experience preferred.
- 1–3 years of experience in billing, accounting, or a related field.
- Proficiency in Microsoft Excel for data validation and reconciliation.
- Experience with Salesforce is a bonus.
- Strong attention to detail and a commitment to accuracy.
- Excellent organizational and time-management skills.
- Effective communicator who enjoys working with clients and colleagues.
- Eagerness to learn, adapt, and contribute to a positive team environment.
- Integrity, confidentiality, and a problem-solving mindset.
Top Skills
What We Do
Impel (formerly SpinCar) offers automotive dealers, wholesalers, OEMs and third-party marketplaces the industry’s most advanced digital engagement platform. The company’s end-to-end omnichannel solution leverages proprietary shopper behavioral data and AI technology to deliver hyper-personalized experiences at every touchpoint across the entire customer journey. Impel’s communication, merchandising, marketing and imaging applications work seamlessly with all major website, CRM and DMS platforms. To date, the company has delivered more than 2 billion shopper interactions across 51 countries.
