Account Representative - Air & Ocean Export

Reposted 3 Days Ago
Be an Early Applicant
Humble, TX, USA
In-Office
Mid level
Logistics
The Role
Manage ocean export shipments: coordinate bookings with customers and overseas agents, track shipments with carriers, negotiate pricing, handle billing and accounting, ensure regulatory compliance, and provide customer communication and issue resolution.
Summary Generated by Built In

AIR AND OCEAN EXPORT ACCCOUNT REPRESENTATIVE

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team: 

  • Handle shipments and ensure profitability
  • Establish task priorities, scheduling and tracking work assignments
  • Coordinate shipping details with origin agent
  • Track and trace incoming shipments with airlines, steam ship lines and other NVOCC carriers and ensure customers are informed of each milestone
  • Billing on time, zero demurrage mind set, detention, exam fees, etc.
  • Work directly with carriers to coordinate and follow up incoming shipments
  • Negotiate pricing with Ocean/Agent/Ground Carrier/Steamship/Airlines
  • Provide effective and accurate instructions to transportation carriers according to company's shipping guidelines
  • Convert and verify shipment weight and volume
  • Calculate rates and price conversions; profit and loss analysis
  • Maintain communication with customers, carriers and vendors
  • Coordinate pick-ups and invoice files
  • Assist customers with question complaints, requests, tracking and tracing
  • Process , arrange and coordinate cargo bookings with customer and overseas agents
  • Handles accounting processes accurately and in a timely manner.
  • Open files in Cargo Factor system generating invoice to the brokerage team or outside broker

What you need: 

  • Minimum 3 years experience in importation of goods or an equivalent combination of both education
    and experience.
  • Minimum 1 year experience in Ocean/Maritime freight transportation.
  • Preferred experienced with the following systems: Nextgen, Kronos, Cargo Factor, G360, Poseidon, Service Now, TSA Known Shipper, and Pandora.
  • Knowledge of Government Agency requirements
  • Knowledge of the movement of freight via air and/or ocean
  • PC literate with experience with Microsoft Outlook, Work, Access and Excel
  • Ability to read and interpret documents
  •  Excellent verbal and written communication skills required
  • Ability to multi task
  • Mathematical skills essential to ensure accuracy in pricing

What you gain from joining our team: 

  • Access wages early with the Rain financial wellness app
  • Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
  • Health, dental, and vision insurance after 30 days of employment
  • 401k match
  • Paid maternity and parental leave
  • Access to career development, employee resource groups, and mentorship programs
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community
  • + more! 

Join our Team!

  • Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview!

OR

  • Text DELIVER to 88300 to apply!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Minimum 3 years experience in importation of goods or an equivalent combination of education and experience.
  • Minimum 1 year experience in Ocean/Maritime freight transportation.
  • Preferred experience with Nextgen, Kronos, Cargo Factor, G360, Poseidon, Service Now, TSA Known Shipper, and Pandora.
  • Knowledge of Government Agency requirements.
  • Knowledge of the movement of freight via air and/or ocean.
  • PC literate with experience with Microsoft Outlook, Word, Access and Excel.
  • Ability to read and interpret documents.
  • Excellent verbal and written communication skills.
  • Ability to multi task.
  • Mathematical skills essential to ensure accuracy in pricing.

GEODIS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GEODIS and has not been reviewed or approved by GEODIS.

  • Flexible Benefits Flexible plan design appears available, with multiple medical plan types including HSA-eligible options that can fit different budgets and needs.
  • Inclusive Benefits Coverage A broad set of core benefits is described as available, including health, dental, vision, EAP, 401(k), and PTO, aligning with what many expect from a large employer.
  • Pay Growth & Progression Pay progression is sometimes supported through periodic raise cycles and occasional bonus opportunities, which can provide a path to improving total earnings over time.

GEODIS Insights

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The Company
HQ: Levallois-Perret
53,000 Employees
Year Founded: 1904

What We Do

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in four lines of business: Global Freight Forwarding, Global Contract Logistics, Distribution & Express Transport, and European Road Network. With a global network spanning nearly 170 countries and more than 49,400 employees, GEODIS is ranked no. 5 in its sector across the world. In 2022, GEODIS generated €13.7 billion in revenue. GEODIS is a company owned by SNCF group. 

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