Ocean Dispute Resolution Specialist

Posted Yesterday
Be an Early Applicant
600116, Alandur, Tamil Nadu, IND
In-Office
Mid level
Logistics • Transportation
The Role
Manage dispute processes per global SOPs, resolve customer disputes, share best practices to improve team efficiency, and support continuous improvement in global operations. Work involves customer interaction, night shifts, and on-site office attendance.
Summary Generated by Built In
Manages processes as per global Disputes SOP. Helps team build
efficiency by sharing knowledge, best practices and eliminating waste
steps in the process.

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

  • Language proficiency (for roles involving customer interaction)

  • Prior experience in Customer Experience with hands-on exposure to customer disputes

  • 3–4 years of relevant experience

  • Any graduate

  • Should be flexible for Night Shifts & Work from Office Setup

What We Offer:

  • Impact: Be part of a team that directly contributes to global operations.

  • Opportunity: Unlock professional and personal growth through diverse career pathways.

  • Innovation: Work with a team that embraces technology and continuous improvement.

  • Global Exposure: Collaborate across geographies and cultures.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  [email protected]

Skills Required

  • Language proficiency for customer interaction
  • Prior customer experience with hands-on exposure to customer disputes
  • 3-4 years of relevant experience
  • Any graduate (degree)
  • Flexible for night shifts and on-site (work from office) setup
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Copenhagen
58,338 Employees

What We Do

A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 110.000 employees across operations in 130 countries.

Similar Jobs

In-Office
Chennai, Tamil Nadu, IND
58338 Employees

Toast Logo Toast

Senior Customer Care Technical Specialist

Cloud • Fintech • Food • Information Technology • Software • Hospitality
In-Office
Chennai, Tamil Nadu, IND
5000 Employees

Comcast Logo Comcast

Development Engineer

Digital Media • Information Technology • News + Entertainment
Hybrid
Chennai, Tamil Nadu, IND
115000 Employees

Comcast Logo Comcast

Engineer 3 - Cyber Security

Digital Media • Information Technology • News + Entertainment
Hybrid
Chennai, Tamil Nadu, IND
115000 Employees

Similar Companies Hiring

Blissway Thumbnail
Computer Vision • Fintech • Hardware • Internet of Things • Machine Learning • Software • Transportation
Denver, CO
24 Employees
Toro TMS Thumbnail
Cloud • Enterprise Web • Sales • Software • Transportation
Chicago, IL
80 Employees
Axle Health Thumbnail
Artificial Intelligence • Healthtech • Information Technology • Logistics
Santa Monica, CA
25 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account