Ocean Dispute Resolution Senior Specialist

Posted An Hour Ago
Be an Early Applicant
Chennai, Tamil Nadu, IND
In-Office
Senior level
Logistics • Transportation
The Role
Handle customer dispute resolution for ocean logistics, using strong language skills and prior customer-experience dispute handling. Requires 3-4 years relevant experience, a graduate degree, and willingness to work night shifts on-site. Collaborate across geographies, support global operations, and drive continuous improvement in customer experience.
Summary Generated by Built In

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Job Description

  • Language proficiency (for roles involving customer interaction)

  • Prior experience in Customer Experience with hands-on exposure to customer disputes

  • 3–4 years of relevant experience

  • Any graduate

  • Should be flexible for Night Shifts & Work from Office Setup

What We Offer:

  • Impact: Be part of a team that directly contributes to global operations.

  • Opportunity: Unlock professional and personal growth through diverse career pathways.

  • Innovation: Work with a team that embraces technology and continuous improvement.

  • Global Exposure: Collaborate across geographies and cultures.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  [email protected]

Skills Required

  • Language proficiency for customer interaction
  • Prior experience in Customer Experience with hands-on exposure to customer disputes
  • 3-4 years of relevant experience
  • Any graduate degree
  • Flexible for night shifts and work from office setup
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The Company
HQ: Copenhagen
58,338 Employees

What We Do

A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 110.000 employees across operations in 130 countries.

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