OA Manager

Description

Directly supervises the admissions counselors in compliance with government and management directives. Responsible for the daily operation of the outreach, and admissions and may include career transition functions, oversight responsibility for career development services, and student records departments, in compliance with government and management directives.

Administration Procedures

· Plan, coordinate, and supervise the career development system's administrative and outreach, admissions, and career transition services.

· Provide staff training, evaluate staff performance and implement departmental changes as approved by the center director and coordinated with the manager, and human resources before implementation.

· Assist the center director in the preparation of the departmental budget; monitor/control expenditures; review and recommend changes to budget authorizations.

· Assist in developing and implementing new and revised policies and procedures affecting outreach, admissions, and placement functions.

· Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students. Prepare related reports.

· Ensure timely and accurate submission of proper documentation of potential students and review with appropriate representatives and government offices.

· Develop and maintain multimedia materials for outreach and recruitment to include but not be limited to brochures, posters, slide shows, and public service announcements.

· Conduct innovative outreach activities including public speaking, recruiting for onsite tours and conducting a pre-enrollment orientation program for potential enrollees.

· Verify eligibility for enrollment in Job Corps; maintain accountability logs of applications taken, numbers of eligible students departed, and quota attainment; submit logs for DOL review/approval.

· Provide oversight of career development services to ensure they are providing service which includes but is not limited to initial placement, periodic correspondence, and referral to other support and family services.

· Personally, contact employers to develop job opportunities; develop lasting relationships to help provide better career transition period services.

· Coordinate and maintain communications between career development services, student records, and OA/CTS with other departments about center input and placement needs.

· Ensure case notes are entered monthly for every student, as assigned, who is eligible for placement services.

· Participate in local workforce investment board and one-stop center meetings.

· Participate in the industry advisory council.

· Maintain linkage with the community relation council.

· Cultivate and maintain a climate in the center which is free of harassment, intimidation, and disrespect to provide a safe place for staff and students to work and learn.

· Participate in student employability programs and activities.

· Support, promote, and enforce the Job Corps' Zero Tolerance Policy.

· Promote the development of Career Success Standards by modeling appropriate behaviors, mentoring students where necessary and monitoring both positive and negative behaviors through interventions.

· Maintain accountability of staff, students, and property; adhere to safety practices.

Effective Communication

· Presents information clearly and concisely and regularly confirms correct interpretation.

· Very high standard of communication skills both written and oral for the presentation of facts and ideas.

· Written communication must be clear, concise, and easy to read and comprehend.

Organization of Work

· Demonstrates the ability to handle several projects simultaneously.

· Implements the key principles of time management, task allocation, and priority assignment in addition to personal organization.

· Continually seek ways to improve the service provided via the development of professional skills and personal growth.

· Initiates and responds to suggestions for improving service.

· Performs other duties as assigned.

Requirements

Qualifications

Excellent written and verbal communication skills.

Proficiency with advanced Microsoft Office applications including Word, PowerPoint, and Excel.

Experience

Bachelor's degree in human services, psychology, counseling, education, social science, business, communications, or closely related field, and two years related supervisory experience; or Associate's degree and four years related supervisory experience required.

Education

Bachelor’s degree in human services, psychology, counseling, education, social science, business, communications, or closely related field, and two years of related supervisory experience. Associate’s degree in human services, psychology, counseling, education, social science, business, communications, or closely related field, and four years of related supervisory experience.

Certificates, Licenses, Registrations

Valid State Driver’s License.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; to reach with hands, and arms, talk, and listen. The employee is occasionally required to sit; use hands to finger, handle, or feel; to taste and smell. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.