Department: MedSurg, Telemetry & IMC
Location: Baystate Wing Hospital, Palmer, Massachusetts
Job Type: Full-Time
Shift: DaysMake an Impact with Baystate Health
Baystate Health is seeking an experienced Nurse Manager to join our MedSurg, Telemetry & IMC team at Baystate Wing Hospital in Palmer, Massachusetts. Our MedSurg, Telemetry & IMC team provides high-quality care to diverse medical-surgical, telemetry, and intermediate care patient populations, working closely with physicians, nursing leadership, and interdisciplinary teams to deliver safe, compassionate, patient-centered care.
The Nurse Manager role offers the opportunity to provide clinical and operational leadership across multiple patient care areas while supporting staff development, engagement, and retention in a close-knit, community-focused hospital environment.
Wing Hospital is a beautifully renovated 74-bed community hospital serving the Palmer, MA region. As part of Baystate Health, Wing combines advanced technology, high-quality patient care, and meaningful nursing careers while maintaining a close-knit, community-focused environment.
The Nurse Manager Will:- Provide leadership and oversight for nursing staff across MedSurg, Telemetry, and IMC units.
- Manage clinical, operational, and administrative functions of assigned departments.
- Promote patient safety, quality outcomes, evidence-based practice, and regulatory compliance.
- Lead performance improvement, quality, and patient safety initiatives.
- Support staff orientation, education, competency assessment, and professional development.
- Partner with physicians, nursing leadership, and interdisciplinary teams to coordinate care and improve patient throughput.
- Manage staffing, scheduling, hiring, onboarding, coaching, and performance management.
- Oversee departmental metrics including quality, utilization, productivity, and budgeting.
- Job Type: Full-Time
- Shift: Days
- Hours: Business hours
- Other Scheduling Requirements: Occasional availability outside of regularly scheduled hours may be required to support staffing needs, address urgent clinical or operational issues, and provide leadership support to the department.
At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.
Depending on eligibility, benefits may include:
- Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
- Tuition & Training: Tuition assistance, CEUs, and professional development opportunities.
- Career Growth: Clinical advancement, leadership development, and internal career opportunities.
- Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
- Retirement: Retirement savings and employer match.
- Paid Time Off: Generous PTO for eligible employees.
- Additional Benefits: Wellbeing reimbursement for eligible gym memberships, fitness equipment, massage, and other wellness expenses. Additional insurance options may include pet, home, and auto insurance. First-time homebuyer program may also be available.
Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice.
Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve.
Required Skills- Registered Nurse (RN) licensure in Massachusetts required.
- Bachelor of Science in Nursing (BSN) required.
- Prior nursing leadership or management experience.
- Experience in Medical-Surgical, Telemetry, Intermediate Care, or similar acute-care settings.
- Strong communication, collaboration, coaching, and team leadership skills.
You Belong at Baystate.
Education:
Bachelors Degree in Nursing (Required)Certifications:
Acute & Critical Care Nurse - American Nurses Credentialing CenterAmerican Nurses Credentialing CenterAmerican Nurses Credentialing Center, Advanced Cardiac Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association, Certified Registered Nurse - OtherOtherOther, Registered Nurse - State of MassachusettsState of MassachusettsState of MassachusettsCompensation
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$130,977.00 - $150,550.00 - $178,048.00Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
Skills Required
- Registered Nurse licensure in Massachusetts
- Bachelor of Science in Nursing degree
- Acute and Critical Care Nurse certification from the American Nurses Credentialing Center
- Advanced Cardiac Life Support certification from the American Heart Association
- Certified Registered Nurse certification
- Prior nursing leadership or management experience
- Experience in medical-surgical, telemetry, intermediate care, or similar acute-care settings
- Strong communication, collaboration, coaching, and team leadership skills
Baystate Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baystate Health and has not been reviewed or approved by Baystate Health.
-
Healthcare Strength — Health coverage is described as offering three medical plan options with a significant employer premium share, HSA contributions, dental and vision, EAP, and a slate of wellness and mental‑health resources. Feedback suggests the integrated Health New England setup can provide strong value when using in‑network providers.
-
Retirement Support — Retirement offerings include 403(b)/401(k) plans with a company match that grows with tenure and access to 457 options, alongside financial coaching and related protections. These elements point to a well‑rounded financial benefits package beyond base pay.
-
Parental & Family Support — Family supports include adoption reimbursement, backup child‑care reimbursement, lactation rooms, and childcare placement assistance. These programs signal tangible, day‑to‑day help for caregivers.
Baystate Health Insights
What We Do
Baystate Health is a not-for-profit, integrated healthcare system serving western Massachusetts through a network of hospitals, medical practices, and health insurance services.
