NPI & Sustaining Director

Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT!

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.

We believe in “walking the walk” of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive. 

Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.

We are seeking an experienced Director of NPI to lead the introduction of new hardware products and oversee ongoing product lifecycle management in Operations. The Director will be responsible for managing a team of NPI & Sustaining Managers, working with cross-functional teams to ensure the successful launch of new products while maintaining competitive pricing, quality, and alignment with business objectives. In this role, you will also oversee the sustaining function, driving continuous product improvements, resolving field issues, and optimizing manufacturing processes.

Key Responsibilities:

• Lead the NPI & Sustaining Engineering team in the successful introduction of new hardware products, ensuring on-time delivery, quality, and cost-efficiency.

• Oversee product lifecycle management, including sustaining engineering efforts to improve existing products and address field issues.

• Collaborate with cross-functional teams (engineering, operations, supply chain, and quality) to ensure product launches meet business goals.

• Ensure competitive pricing through effective project and cost management.

• Drive continuous improvements in manufacturing processes to enhance product performance and customer satisfaction.

• Provide leadership and mentorship to NPI & Sustaining Managers, fostering a collaborative, high-performing team environment.

• Monitor and manage key performance indicators (KPIs) related to product development, quality, and field performance.

• Stay informed of industry trends, technologies, and best practices to enhance NPI and sustaining engineering processes.

Qualifications:

• 10+ years of experience in NPI and Sustaining Engineering roles, preferably in a technology-driven, fast-paced environment.

• Strong technical background in hardware product development and manufacturing.

• Proven leadership experience with a track record of managing teams and cross-functional projects.

• Expertise in project management, including budget, schedule, and risk management.

• Excellent problem-solving skills and the ability to address complex technical challenges.

• Strong communication and interpersonal skills to work effectively with internal teams and external partners.

Preferred Qualifications:

• Experience with global manufacturing operations and supply chain management.

• Knowledge of continuous improvement methodologies, such as Lean or Six Sigma.

• Familiarity with regulatory and compliance requirements for hardware products.

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.