Location: India-Remote
Work Timings: 1:30 PM to 10.30 PM IST
LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.
Role OverviewWe are seeking a NoSQL Database Engineer (L2) with 7+ years of experience building and managing large-scale production database environments. This role focuses on production reliability, platform engineering, and the architectural evolution of NoSQL systems like Cassandra, Couchbase, and Redis.
In this role you will:- Own and architect high-availability NoSQL platforms and replication strategies.
- Design and implement database provisioning platforms using Terraform.
- Lead incident response for critical outages and define SLIs/SLOs.
- Execute cloud migration strategies from on-premises to GCP.
- Participate in 24/7 on-call rotations to support critical infrastructure.
- Expertise in architecture and troubleshooting of one or more of the following: Cassandra, Couchbase, or Redis.
- Managing Cloud SQL on GCP and Infrastructure as Code (Terraform).
- Automation and scripting with Python, Go, or Bash.
- Monitoring tools like Prometheus and Grafana.
Benefits:
- Personal time off 15 days - Casual (5) days, Care Days (5) & Sick Days (5)
- Medical Insurance: 8 Lakhs Family Floater that covers employee, spouse, 3 children and parents or In-laws
- Group Personal Accident: 3x of the employee’s Gross Salary
- Group Term Life: 3x of the employee’s Gross Salary
- Volunteering Days – Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative, just let us know! We're here to help you create a meaningful impact.
Financial & Growth
- Employee Stock Program (ESPP): Participate in our Employee Stock Participation Program and receive a discount on company shares, allowing you to share in LivePerson's success.
- Learning & Development: We actively support your professional journey with robust programs for growth and learning development, including allocated stipends, ensuring you reach your full potential.
Why You’ll Love Working Here
As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space.
Belonging at LivePerson
We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer. We believe that diverse perspectives drive innovation.
Important Candidate Notice
The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.
Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.
LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact [email protected]
Skills Required
- 7+ years building and managing large-scale production database environments
- Expertise in architecture and troubleshooting of Cassandra, Couchbase, or Redis
- Experience managing Cloud SQL on GCP
- Experience with Infrastructure as Code, specifically Terraform
- Automation and scripting skills in Python, Go, or Bash
- Experience with monitoring tools such as Prometheus and Grafana
- Experience leading incident response for critical outages and defining SLIs/SLOs
- Experience executing cloud migration strategies from on-premises to GCP
- Willingness to participate in 24/7 on-call rotations
What We Do
Forget the AI hype. We’re living in the age of conversation. Authentic, ongoing conversations are what fuel relationships, earn loyalty, and ultimately, drive growth. From the dawn of chat and messaging to the conversational AI era, LivePerson has been connecting businesses and customers through conversation for nearly three decades. Our award-winning Conversational AI platform, Conversational Cloud®, is built using large language models fine-tuned by billions of real customer conversations. With safety and security guardrails designed for the world’s largest enterprises, you remain firmly in control of the conversation.
Why Work With Us
We build warmth into our work and our workplace by making all people feel seen, valued, and heard. Dream Big, Help Others, Pursue Expertise and Own It. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization with over 1,000 employees.
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