NextHire Consulting

NoblQ- ServiceNow Business Analyst - AI

Posted 16 Days Ago

Hiring Remotely in India

Remote

Mid level

Artificial Intelligence • HR Tech • Professional Services • Software

The Role

Gather and analyze stakeholder requirements and translate them into ServiceNow AI solutions (Virtual Agent, Predictive Intelligence, Now Assist). Collaborate with technical teams to implement AI-driven automation and agentic solutions, optimize workflows, monitor system performance, train users, and drive adoption while ensuring clear communication between business and technical stakeholders.

Summary Generated by Built In

Position : ServiceNow Business Analyst – AI

Experience: 4+ Years
Location: Remote (5 Days )
Employment Type: Full-Time

About the Company

We are a fast-growing technology-driven organization focused on delivering digital transformation solutions to global clients. Our expertise lies in leveraging platforms like ServiceNow along with emerging technologies such as Artificial Intelligence (AI) and automation.

Key Responsibilities

Gather and analyze business requirements from stakeholders
Translate business needs into ServiceNow AI-based solutions
Collaborate with technical teams to implement features like:
- Virtual Agent
- Predictive Intelligence
- Now Assist
Identify opportunities for process automation using AI
Work on workflow optimization and process improvement
Support implementation of Agentic AI solutions
Monitor system performance and suggest improvements
Ensure smooth communication between business and technical teams
Conduct user training and drive adoption of AI solutions

Required Skills

Strong experience as a ServiceNow Business Analyst
Hands-on or functional knowledge of:
- Predictive Intelligence
- Virtual Agent
- Now Assist
- AI / Automation
Good understanding of ITSM / ITOM processes
Ability to convert business requirements into technical solutions
Strong communication and stakeholder management skills

Preferred Skills

Exposure to AI/ML concepts
ServiceNow Certifications (CSA, CIS, etc.)
Experience in Agile/Scrum environment
Basic understanding of data analysis and reporting

Key Competencies

Analytical thinking
Problem-solving mindset
Strong communication & collaboration
Adaptability to new technologies

Why Join Us

Work on cutting-edge AI + ServiceNow projects
100% Remote work environment
Opportunity to grow in a high-demand domain
Collaborative and innovation-driven culture

Skills Required

4+ years experience as a ServiceNow Business Analyst
Hands-on or functional knowledge of Predictive Intelligence
Hands-on or functional knowledge of Virtual Agent
Hands-on or functional knowledge of Now Assist
Experience with AI and automation solutions
Good understanding of ITSM and ITOM processes
Ability to convert business requirements into technical solutions
Strong communication and stakeholder management skills
Exposure to AI/ML concepts
ServiceNow Certifications (CSA, CIS, etc.)
Experience in Agile/Scrum environments
Basic understanding of data analysis and reporting

View all jobs at NextHire Consulting

View NextHire Consulting Profile

Report Job

Am I A Good Fit?

beta

Get Personalized Job Insights.

Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company

100 Employees

What We Do

NextHire Consulting is an AI-driven recruiting platform that streamlines the hiring process for companies. By leveraging AI agents for sourcing, screening, and interviewing, the platform enables teams to focus on pre-qualified finalists. It provides data-driven insights into candidate soft skills and behavioral styles, aiming to disrupt traditional recruitment models with efficient, automated, and science-based talent acquisition solutions for businesses of all sizes.