NineStar Connect - Network Engineer I

Posted 3 Days Ago
Greenfield, IN, USA
Hybrid
Mid level
Energy • Utilities • Solar • Renewable Energy
The Role
Support, maintain, and upgrade NineStar’s carrier-grade core network and public-facing services (DNS, DHCP). Troubleshoot escalated complex network issues, maintain documentation and diagrams, research and implement emerging service-provider technologies, provide training, collaborate cross-departmentally, and participate in on-call rotation to ensure reliable network operations.
Summary Generated by Built In
Company Description

NineStar Connect is an innovative community-minded, communications, energy, water, and sewer cooperative. We provide the infrastructure that empowers thoughtful development and improves quality of place in Central Indiana. We believe that no matter where you choose to live or work, you should have access to high quality utility services that allow you an opportunity to thrive.

Career Development:

- We value employees that have a desire to learn and provide reimbursement funds for continuing education. We’re also committed to in-house training and ongoing development. 

Company Benefits:

- At NineStar Connect we offer a competitive array of benefits that include medical, dental, and vision insurance, 401k matching, paid parental leave, short term disability, long term disability, and life insurance along with profit sharing and various service discounts.

Wellness:

- We offer a variety of wellness programs with paid incentives as well as on-site fitness centers available at each office location. 

Core Values: 

We’re guided by our core values - Act with Integrity, Embrace Differences, Committed to Community, Be Innovative, Make Each Day Meaningful, and Seek Quality Results and we’re looking for team members who share these values!

Job Description

At NineStar Connect, we do more than deliver technology—we build the infrastructure that connects communities and improves quality of life. As a community-minded cooperative, we're looking for a skilled and motivated Network Engineer I to help maintain and advance our carrier-grade network infrastructure. 

As a Network Engineer I, you'll play a key role in supporting and enhancing NineStar's core service provider network. You'll work with advanced networking technologies, provide Tier III support, and help ensure the reliability and performance of critical infrastructure serving our members and customers.

Key Responsibilities

  • Configure, maintain, and upgrade core service provider network devices
  • Support and maintain public-facing network services including DNS, DHCP, and network monitoring tools
  • Troubleshoot and resolve complex network issues escalated from Network Operations
  • Maintain accurate network documentation and diagrams
  • Research, test, and implement emerging service provider technologies
  • Provide technical training and support to NineStar employees
  • Collaborate across departments to deliver reliable, high-quality network services
  • Participate in an on-call rotation and support critical network operations as needed

Qualifications

Technical Knowledge

Experience with:

  • Carrier-grade networking environments
  • Internet services and networking protocols
  • Cisco networking technologies, including IOS, IOS-XE, and IOS-XR
  • OSPF, BGP, and MPLS
  • Linux-based network services such as DHCP, DNS, and TACACS
  • Network security best practices and advanced troubleshooting techniques

Skills & Abilities

  • Strong problem-solving and analytical skills
  • Ability to design, implement, and troubleshoot complex network solutions
  • Excellent written and verbal communication skills
  • Ability to work independently while contributing to a collaborative team environment
  • Calm and effective decision-making during high-pressure situations
  • Passion for learning and evaluating new technologies

Education & Experience

You must have one of the following:

  • Bachelor's degree in Computer Science or a related field with 2–5 years of networking experience, OR
  • Associate degree in Computer Science or a related field with 5–7 years of networking experience

CCNA certification is preferred. Candidates who do not currently hold a CCNA will be expected to obtain the certification within six months of hire. 

Additional Information

NineStar Connect does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, marital status, sexual preference, disability, or any other characteristic protected by law.

Skills Required

  • Experience with carrier-grade networking environments
  • Experience with Internet services and networking protocols
  • Experience with Cisco technologies: IOS, IOS-XE, IOS-XR
  • Experience with OSPF, BGP, and MPLS
  • Experience administering Linux-based network services (DHCP, DNS, TACACS)
  • Knowledge of network security best practices and advanced troubleshooting techniques
  • Ability to provide Tier III support and troubleshoot complex network issues
  • Maintain accurate network documentation and diagrams
  • Ability to participate in on-call rotation and support critical network operations
  • Bachelor's in Computer Science (2-5 years networking experience) OR Associate in Computer Science (5-7 years networking experience)
  • CCNA certification (preferred; expected to obtain within six months if not held)
  • Strong written and verbal communication, problem-solving, and ability to work independently and in teams
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The Company
176 Employees
Year Founded: 1963

What We Do

Wabash Valley Power Alliance (WVPA) is a not-for-profit generation and transmission cooperative that provides wholesale power to distribution cooperatives in Indiana, Illinois, and Missouri, serving hundreds of thousands of homes and businesses.

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